What's the Apple return policy when new hardware is released after purchase?

imiloaimiloa
Posted:
in General Discussion edited January 2014
Folks have posted before that Apple has an official return/upgrade policy when new hardware is released within a few days of a user buying a model.



My housemate just bought a new 15" powerbook, unaware of the rumors of imminent upgrades (possibly 7448?). Wondering if she has some recourse if new PBs do arrive next week.



(Sorry to post for such a simple question. Tried searching for the answer, but couldn't find it.)

Comments

  • Reply 1 of 4
    not unlike myselfnot unlike myself Posts: 2,037member
    May sound like a commercial... but results may vary.
  • Reply 2 of 4
    brunobruinbrunobruin Posts: 552member
    Sales and Refund Policy



    Click on "Prices."



    This may apply only to products that see price cuts (for example, if you bought a Cinema Display and Apple dropped the price two days later). I don't know that they would apply this policy to new or revised products, unless perhaps they were selling the discontinued models at a discount in the Sale section.
  • Reply 3 of 4
    not unlike myselfnot unlike myself Posts: 2,037member
    Read

    http://forums.appleinsider.com/showt...threadid=58165



    Basically, it's pot luck. Sometimes they will stick you. Sometimes they'll lick you.
  • Reply 4 of 4
    imiloaimiloa Posts: 187member
    Thanks for the prompt info, folks! I'll try to pass the 14-day word on to my housemate before she opens the box.



    Sounds like Gandalf got lucky even with an open box.
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