Busted harddrive, iTunes songs gone for good?

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Posted:
in Genius Bar edited January 2014
(Mods, not sure if this belongs in Genius Bar or iTunes forum)



Yes, yes, I should have backed it all up. But I didn't and am thus asking the question:



My harddrive is toast. Click of death and all that. I hadn't backed up my iTunes songs and now, of course, they're gone. On my new drive after installing iTunes I tried Advanced -> Check for purchases only to be met with "Purchased music can only be downloaded once." Suggestions? Will the good people at Apple help me out? Do I sigh, call it character building and spend my money again?

Comments

  • Reply 1 of 14
    sorry to be the bearer of bad news but you are fuxor. if you had a large collection of purchased music it may be worth while to have a data recovery service try to extract it. BE sure to back up itunes. I do it about once a month, unless i make a large purchase.
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  • Reply 2 of 14
    progmacprogmac Posts: 1,850member
    if when you purchase a song, you are purchasing the right to use that song, wouldn't it be perfectly legal to download the songs from a P2P service or rip them from a friend's or borrowed CD?



    i had a bunch of CDs with me that got destroyed by the weather, and I downloaded the songs from P2P and re-burned discs to replace my old ones. Seems like the same sort of thing.
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  • Reply 3 of 14
    bergzbergz Posts: 1,045member
    Quote:

    Originally posted by progmac

    if when you purchase a song, you are purchasing the right to use that song, wouldn't it be perfectly legal to download the songs from a P2P service or rip them from a friend's or borrowed CD?



    i had a bunch of CDs with me that got destroyed by the weather, and I downloaded the songs from P2P and re-burned discs to replace my old ones. Seems like the same sort of thing.




    Aren't you the guy who had the moral dilemma about P2Ping Tiger when you had already bought it in the States? How is this different? It seems perfectly analagous, and as I remember, you got the US Embassy involved to palliate your conscience.



    --B
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  • Reply 4 of 14
    lundylundy Posts: 4,466member
    Quote:

    Originally posted by rentedmule

    (Mods, not sure if this belongs in Genius Bar or iTunes forum)



    Yes, yes, I should have backed it all up. But I didn't and am thus asking the question:



    My harddrive is toast. Click of death and all that. I hadn't backed up my iTunes songs and now, of course, they're gone. On my new drive after installing iTunes I tried Advanced -> Check for purchases only to be met with "Purchased music can only be downloaded once." Suggestions? Will the good people at Apple help me out? Do I sigh, call it character building and spend my money again?




    First, call the support for the iTMS. Despite what the site says, they have been known to make exceptions for good customers who ask politely.



    As far as the rest of the data, DriveSavers can get it, but it costs a fortune.
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  • Reply 5 of 14
    progmacprogmac Posts: 1,850member
    Quote:

    Originally posted by bergz

    Aren't you the guy who had the moral dilemma about P2Ping Tiger when you had already bought it in the States? How is this different? It seems perfectly analagous, and as I remember, you got the US Embassy involved to palliate your conscience.



    --B




    wow, didn't expect that reply. i had tiger sent over using an embassy pouch, which is basically just having something that will be used for 'official business' (as it is being used during working hours) sent circumventing the local mail system (prone to tiger-losing corruption). not particularly relevent to this thread. uh, i didn't really make that connection, but i do see your point. guess you got me.
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  • Reply 6 of 14
    bergzbergz Posts: 1,045member
    Quote:

    Originally posted by progmac

    wow, didn't expect that reply. i had tiger sent over using an embassy pouch, which is basically just having something that will be used for 'official business' (as it is being used during working hours) sent circumventing the local mail system (prone to tiger-losing corruption). not particularly relevent to this thread. uh, i didn't really make that connection, but i do see your point. guess you got me.



    It wasn't my intention to 'get you' nor to sound like a dick (although it seems I inadvertently did both). In your thread you seemed to be struggling with the same solution that you offered rentedmule, that's all. You refused to consider downloading Tiger illegally even if you paid for it in some indirect manner. Just wondering what had changed. This guy doesn't have a pouch that'll bring back the songs he legally purchased, and so I imagine he's feeling the dilemma a bit more acutely.



    --B
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  • Reply 7 of 14
    lundylundy Posts: 4,466member
    Knock off the crapping on this guy's thread please.
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  • Reply 8 of 14
    nofeernofeer Posts: 2,427member
    do you have your music on a large hd ipod? my wife did when her hd crashed and used sentuit (sp) to get it from her ipod to her new hd. there is a good reason to have a large hd ipod that's it, or reinforces the need for backup hd.
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  • Reply 9 of 14
    Nope, no iPod, though I'm hoping my father-in-law springs for one for Christmas. I was able to find four or five CDs with some of my stuff on them. But given that I've dumped a couple of hundred dollars into iTunes (what can I say, I'm impulsive) most of it is gone. Truly a painful, but I suppose useful lesson in the importance of backing your stuff up. I am going to call iTMS Monday and see if I can sweet talk them, though. I'll let you know how it goes.
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  • Reply 10 of 14
    aplnubaplnub Posts: 2,606member
    Quote:

    Originally posted by rentedmule

    Nope, no iPod, though I'm hoping my father-in-law springs for one for Christmas. I was able to find four or five CDs with some of my stuff on them. But given that I've dumped a couple of hundred dollars into iTunes (what can I say, I'm impulsive) most of it is gone. Truly a painful, but I suppose useful lesson in the importance of backing your stuff up. I am going to call iTMS Monday and see if I can sweet talk them, though. I'll let you know how it goes.



    Any luck with that? I am about to burn a back up of my Tunes.
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  • Reply 11 of 14
    you may want to do that regardless.
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  • Reply 12 of 14
    aplnubaplnub Posts: 2,606member
    Quote:

    Originally posted by theapplegenius

    you may want to do that regardless.



    I do make daily backups of my entire computer using SuperDuper!. After reading that, I got out a DL DVD and commenced my backup for just in case.



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  • Reply 13 of 14
    jesus, how much music have you bought?
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  • Reply 14 of 14
    aplnubaplnub Posts: 2,606member
    Quote:

    Originally posted by theapplegenius

    jesus, how much music have you bought?



    Too much... and not enough...
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