not able to register airport extreme serial number with apple

in Genius Bar edited January 2014
okay, i just bought this 'new' airport extreme card off of ebay for $47 shipped. it came in a brand new box, everything looking proper and in order. the card installed just fine, although i haven't yet taken it anywhere with WIFI to test it out.

I went to Apple's website to register the airport extreme card, and it said it didn't recognize the serial number and i wouldn't be able to fully register my product. i double checked it, and i'm positive i entered the right serial number. what does this mean? i am concerned that it means somehow the airport card is a fake or stolen or something. does anyone have any experience with anything like this?


  • Reply 1 of 2
    rob05aurob05au Posts: 348member

    I had the same problem with their online registration system. I gave up when it wouldn't work and called apple and did it over the phone.

    Rob 8)
  • Reply 2 of 2
    hirohiro Posts: 2,663member
    It could be a zero, letter O problem.
Sign In or Register to comment.