PB 12" Hard Drive about to Fail

in Genius Bar edited January 2014
Im pretty sure my hard drive is about to fail. It freezed my computer up and makes loud noise. Also last night i woke it up from sleep and it was a grey screen. I bought applecare in Canada but im in denmark. Heres a few questions

1)didnt bring my os x tiger install dvd so i cant run any hard drive test, can i use my friends ibook os x dvd just to run hard drive test

2) what number do i call, canada is to expensive to call (but if i have I have to, and also will they ship to this far)and i dont speak danish so theres some difficutly about that call

3) is there a worldwide number i can call



  • Reply 1 of 1
    Step One: either download SMARTReporter or Disk Utility and verify that the SMART status is OK. If the drive is failing, it will say so.

    Step Two: Back every thing up. Now.

    Step Three: If AppleCare is not an option, look for third party installation. In the U.S., I was quoted $55 to replace the failing drive in my PB 12". It was replaced with a $120 drive I had bought for use as a back up.
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