Help! OS update killed my powerbook!

in General Discussion edited January 2014

Today my son downloaded the newest OS his powerbook will not work. He gets his desktop, but without a dock, menu bar, etc....only a spotlight symbol in the upper right corner and a spinning beach ball.

It won't even start in safe mode.

Any guesses as to to do??

Thanks, Frank D.


  • Reply 1 of 1
    Had the same problem myself!

    # With the Mac OS X 10.4.6 system software update, PowerPC-based Macs will restart twice, instead of once, after the initial installation.

    # You may experience unexpected results if you have third-party system software modifications installed, or if you've modified the operating system through other means. (This does not apply to normal application software installation.)

    # The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update.

    # If issues occur during installation--for example, Software Update quits unexpectedly, please see this article.


    Start by rebooting and just letting it spin - it has to check the entire hard drive.
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