Apple Store Birmingham UK

in General Discussion edited January 2014
I brought an iBook on the 2nd, took it back last night. And I was completely brilliant service. They where fine about me taking the iBook back, even though it had been opened, used for two weeks had software installed on, manuals opened etc. They checked the laptop (which took them about 2 mins) they didn?t even ask why I was taking it back. When they had refunded me my money the cashier did ask and I told him id rather wait until the Mac Book is released and he said he had done the same not long ago.

I can?t believe how easy it was to return the item, no questions or suspicions. No 12% restocking fees, I got a full refund and they let me keep a plug adapter I forgot to put in the box and offered to drop in.
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