Deauthorize error?

squiremsquirem
Posted:
in iPod + iTunes + AppleTV edited January 2014
In my old job I had 3 computers authorized for my iTunes collection. I'd like to authorize the 4 computers at my new job, but the old computers won't let me deauthorize them. I keep getting errors (#44901 and #390 I think). Is there a way around these errors or a way to authorize more than 5 computers?

Thanks

Comments

  • Reply 1 of 3
    imacfanimacfan Posts: 444member
    In extremis, you'll be able to transfer the music by burning to CD-RW and re-importing the songs to Apple Lossless. Keep us informed how you do...



    David
  • Reply 2 of 3
    xoolxool Posts: 2,460member
    You can contact iTMS support and they can reset your account. This will automatically de-authorize all machines and you can authorize any machines you want.
  • Reply 3 of 3
    squiremsquirem Posts: 29member
    Quote:

    Originally posted by Xool

    You can contact iTMS support and they can reset your account. This will automatically de-authorize all machines and you can authorize any machines you want.





    Sorry, this is probably a dumb question, but how do I comtact them (iTMS support)? I keep getting shunted to the FAQ page.
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