ITunes and iPod

in Genius Bar edited January 2014
My brother had to re-install his windows xp pro on his laptop, but before he did that he put all his MP3's onto his ipod. We then wiped windows clean. We then installed windows again, then itunes, and the latest ipod software update from apple. However we are now unable to transfer his mp3's from his ipod to the laptop. Is there any way we can do it?
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