Apple service.. argh

in General Discussion edited January 2014
Two problems with my ipod.

1) Earbuds are not working

2) iPod is not working (won't store music).

So yesterday I reported the faulty earbuds. Today I wanted to report the faulty iPod - but the webpage gives me an error, saying I can only have one service request processed at the time.... what the h... is that? I don't have much time left on my warranty, what if it runs out while apple is taking its sweet time processing my earbuds?

Isn't this against every rule of warranty repairs?
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