Abt iJet Two-Way Remote: volume buttons not working; anyone have one?

in iPod + iTunes + AppleTV edited January 2014
I just got an Abt iJet Two-Way Wireless Remote

Everything seems to work okay [i]except[i] the volume up and down buttons -- they wont change the volume.

I've tried resetting the remote (both the removing the battery and by pressing the play and volume-up buttons simultaneously), with no luck.

Does anyone have one that's fully functional? I searched through forums but couldn't find anything. Thanks!
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