MacBook Pro 17 jerky touchpad

in Current Mac Hardware edited January 2014
Everything's fine using Bootcamped XP, except that the touchpad sometimes goes crazy and the pointer starts jerking around as I move my finger.

It's fine for a while right after booting, and if I wait a while (or reboot) the behavior goes away.

This is a new machine (1 week old) and I love it. All updates (firmware, etc) have been installed.

I haven't yet seen what happens if I use an external mouse. I would rather not have to resort to that.

Any suggestions?

Thank you very much,

Bob Pierce, new Apple hardware user


  • Reply 1 of 12
    Do you have any bluetooth mice hooked up or turned on?

    If you have a bluetooth mighty mouse, turn it off...

    Also, try wiping the trackpad with a wet cloth to clean it off.
  • Reply 2 of 12
    Thanks, but

    No. No external mice of any kind.

    And I've cleaned the touchpad a few times just to make sure. But, this is a 1 week old computer - it can't be too dirty.

    It's weird. The jerkiness comes and goes.

  • Reply 3 of 12
    Could be defective.

    Unless does it work fine in OS X? Or is it jerky on both operating systems?
  • Reply 4 of 12
    I bought the Might Mouse and love it. Only reason I did that was at the workshop I went to, the trackpad was horrible. I bought it on the safe side and I made a good choice. I still use the trackpad every once in a while and hate it; absolutely hate it.
  • Reply 5 of 12
    My MacBook's trackpad is also jerky in BootCamp from time to time. Others have reported this as well. Hopefully this will be fixed soon.
  • Reply 6 of 12
    How can you fix that? I am sure it is in the sensor of the hardware? Apple gonna send us screw drives and install guides for a new trackpad . Generally, I think the fix is in the options for it and sensitivity options.
  • Reply 7 of 12
    Sensitivity might be too high, but that alone would not explain why it works some times and then suddenly not any more... It's clearly a software issue. Better drivers should solve that problem.
  • Reply 8 of 12
    Tis true. Have to wait and see if Apple will respond to its community. More than likely; yes.
  • Reply 9 of 12
    I guess I'll just have to go and get a USB mouse 'til Apple resolves the driver issue. My laptop is a 24-hour-on work/home deal. So, when I need to use it, I can't wait for the cursor to settle down.

    Does anybody have a problem with USB mice on the XP side?

    Thanks to everybody for the discussion and help.

    Bob Pierce
  • Reply 10 of 12
    I get that odd jerkiness in Windows too. I find putting tapping on the trackpad and holding my finger there for a sec makes it normal again. I'm sure they just need to update the drivers for Bootcamp. Remember, it is still in beta. My clock always goes 5hrs off when I switch OS's too...that can be a pain. But, as long as Leopard has the answers I will be a happy man.
  • Reply 11 of 12
    If you like Apple products, I really suggest getting their might mouse (WIRED). If you get wireless, you might be in the same situation as you are now. Jerky, non responsive.
  • Reply 12 of 12
    Just to complete the discussion for anyone with the same problem:

    I got a notebook USB mouse (Targus Laser) - and it works fine. To be sure, this is just a workaround because the touchpad is still unreliably jerky. But, at least I can use my expensive computer now.

    Thanks to all

    Bob Pierce
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