iMac OS X "Mail"

harpjw

I am using a G5 10.4.8. My e-mail with Microsoft Entourage works well. The application uses POP and SMTP from Suddenlink with out problems. The problem is the Mac Mail application, which I would like to use instead, keeps sendimg messages that the POP or SMTP does not recognize the password or SMTP. I have compared the required information for both applications and they are written exactly the same. Mail "Help" has not been any help. Suggestions?

mr. me

There is no such thing as sending a message that POP an SMTP don't understand. However, I am a Cox.net/Suddenlink.net subscriber. This transition is not particular transparent. In my case, Suddenlink's published settings were incorrect. This has nothing to do with the fact that I use a Mac. They were just wrong. Setup a new Suddenlink account in Mail. Transfer your Cox mail over when you get the Suddenlink settings to work properly. One thing that the help desk and I worked out is that your user account is {useraccount}@suddenlink.net, not {useraccount}. Another thing, use Port 110 rather than Port 143 for your POP3 server, pop.suddenlink.net. Your SMTP server, smtp.suddenlink.net, does not require authorization.