false positives and junk mail

mfiwrhmfiwrh
Posted:
in Genius Bar edited January 2014
Much of my e-mail that isn't spam ends up in the Junk mail folder.



I've fiddled with the various settings in the Mail preferences, and I deleted the Info.plist files in the Junk mail folders, but, a lot of mail still ends up in the Junk folder.



Any suggestions?



Thanks in advance.

Comments

  • Reply 1 of 6
    endymionendymion Posts: 375member
    When they do end up in the junk folder, do you select them and click "not junk". That's one of the ways mail learns.
  • Reply 2 of 6
    mfiwrhmfiwrh Posts: 15member
    Definitely, and the Not Junk button for mail that lands in Junk folder but isn't.



    But, it doesn't seem to have much of an effect. Even when I send mail to myself, it ends up in the Junk folder.



    Gets a little annoying after a while.
  • Reply 3 of 6
    endymionendymion Posts: 375member
    Do you have yourself and other email addresses entered in the Address Book. Mail should not mark those as junk.
  • Reply 4 of 6
    mfiwrhmfiwrh Posts: 15member
    Quote:
    Originally Posted by Endymion View Post


    Do you have yourself and other email addresses entered in the Address Book. Mail should not mark those as junk.





    Yes, I do that too.



    Still, no luck with the false positives.http://forums.appleinsider.com/images/smilies/1mad.gif
  • Reply 5 of 6
    endymionendymion Posts: 375member
    Try resetting the Junk Mail database. Go to Preferences-->Junk Mail and select Reset...
  • Reply 6 of 6
    mfiwrhmfiwrh Posts: 15member
    Quote:
    Originally Posted by Endymion View Post


    Try resetting the Junk Mail database. Go to Preferences-->Junk Mail and select Reset...





    Thanks - - I did that and now it seemes to be working better.
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