Problem with macbook

Posted:
in Genius Bar edited January 2014
Hello i have the white macbook 2Ghz CPU, 1G RAM, 80G hard disk.

My problem is that sometimes my mac does not responde to anything and a message appears on my screentelling me that i have to reboot. But i cant reboot, so i have to shut it down by holding for mome secs the power button.

Then, when i try to turn it on, it either boots normaly or it boots with dead screan.

Can anyone understand what its going on with my mac?

Is it a softaware or a hardware problem?

Thanks.



Sorry for any language errors but english is not my native language!.

Comments

  • Reply 1 of 1
    pbpb Posts: 4,231member
    Quote:
    Originally Posted by kon_liapis View Post


    Hello i have the white macbook 2Ghz CPU, 1G RAM, 80G hard disk.

    My problem is that sometimes my mac does not responde to anything and a message appears on my screentelling me that i have to reboot. But i cant reboot, so i have to shut it down by holding for mome secs the power button.

    Then, when i try to turn it on, it either boots normaly or it boots with dead screan.

    Can anyone understand what its going on with my mac?

    Is it a softaware or a hardware problem?

    Thanks.



    The message you see is that of a kernel panic. A kernel panic usually (but not always) occurs when there is a serious hardware problem. Faulty RAM is from the most common.



    Try to boot your machine and look through the Console application for a panic.log file. There are perhaps some answers therein.
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