Entourage not synchronizing with Exchange Server

in Genius Bar edited January 2014
Hello everyone,

There is this MBP, that was synchronizing flawlessly with the Exchange Server, but after a password change, it stopped working.

I changed the password back to the working one, and it still not sync.

I get no password errors. If I intentionally put an invalid password, it does give me an error


I deleted the Mac Office, installed it back again, and no result.

I tried it on Outlook 07, and works fine.

The IT guy doesn't know anything about macs, but says the server is fine.

It simply doesn't work.

My guess is I'm making something wrong when creating the account. Some exchange server detail that I can't identify.

Since I have no experience on Exchange Server, can you guys help me ?
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