netgear dg834n mac update itunes problems

Posted:
in Genius Bar edited January 2014
Hi - can anyone please help!



Yesterday I installed a new wireless network using a Netgear DG834N wireless router. I have a PC and a Powerbook G4 and new dual core MacBook connected. All is working fine in terms of general web browsing. However, Software Update cannot connect to download updates. Also, Itunes will not connect to the store (to authorise any of the computers - error (-1001).



I am connecting to the router via WEP

Encryption strength 64bit



These are my router settings



Firmware Version\tV1.01.06



ADSL Port

MAC Address\t00:1B:2F:3D:FA:8B

IP Address\t87.102.18.140

Network Type\tPPPoA

IP Subnet Mask\t255.255.255.255

Gateway IP Address\t87.102.18.254

Domain Name Server\t212.50.160.100

213.249.130.100



LAN Port

MAC Address\t00:1B:2F:3D:FA:8A

IP Address\t192.168.0.1

DHCP\tOn

IP Subnet Mask\t255.255.255.0



Modem

ADSL Firmware Version\tA2pB021.d19e

Modem Status\tConnected

DownStream Connection Speed\t2304 kbps

UpStream Connection Speed\t288 kbps

VPI\t1

VCI\t50



Wireless Port

Name (SSID)\tHome

Region\tEurope

Channel\tAUTO

Wireless AP\tEnabled

Broadcast Name\tEnabled
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