Airport Extreme problem

Jump to First Reply
donebyleedonebylee
Posted:
in Genius Bar edited January 2014
I am having a bizarre airport extreme problem.
  • bought a new macbook and airport extreme yesterday

  • everything works great

  • BUT I can't manage the airport extreme...everytime I try to access it, it tells me that I need to switch to that network and then says there was a problem

  • when I click on the wireless icon in the menu bar it shows that I am connected to my network

Also when I try to connect to the network after waking the computer, it shows the same problem. But if I wait a minute, it all works fine.



Any ideas how to fix this????



This is my first mac so I might be doing something stupid here.



Thanks for all help.

Comments

  • Reply 1 of 3
    lisfolkslisfolks Posts: 13member
    How are you accessing the airport extreme to manage it? Which version of airport extreme are you using, and what version is its firmware?
     0Likes 0Dislikes 0Informatives
  • Reply 2 of 3
    donebyleedonebylee Posts: 521member
    Quote:
    Originally Posted by lisfolks View Post


    How are you accessing the airport extreme to manage it? Which version of airport extreme are you using, and what version is its firmware?



    Thanks for the response.



    I ended up taking it back to the Apple Store. They checked it out and agreed that something was wrong with the Airport Extreme and gave me a new one which is working perfectly.
     0Likes 0Dislikes 0Informatives
  • Reply 3 of 3
    lisfolkslisfolks Posts: 13member
    Quote:
    Originally Posted by donebylee View Post


    ... gave me a new one which is working perfectly.



    Excellent! Glad it's working for you now!
     0Likes 0Dislikes 0Informatives
Sign In or Register to comment.