Brand new mac pro, audio jack in back wont work

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blackmajik2021blackmajik2021
Posted:
in Genius Bar edited January 2014
the audio jack on the rear panel of my mac pro wont work. I find this really weird because I had the same problem before I returned it and I thought it was a problem with the computer ( actually a guy at the genius bar said it was the audio card that was broken) so now that ive had the same problem on two brand new mac pros directly from apple i think its something else. Anybody Have any ideas on how I could get it to work?

Comments

  • Reply 1 of 4
    taskisstaskiss Posts: 1,213member
    http://docs.info.apple.com/article.html?artnum=300832



    This might help.
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  • Reply 2 of 4
    blackmajik2021blackmajik2021 Posts: 90member
    but my speakers work when i plug them into the heaphone jack in the front of the computer....i dont see why two computers would have this same problem....it seems really weird
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  • Reply 3 of 4
    pevepeve Posts: 518member
    what are you trying to connect to the audio-out? the speakers you tried in front?

    try to plug in some earphone - just to check.
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  • Reply 4 of 4
    blackmajik2021blackmajik2021 Posts: 90member
    Quote:
    Originally Posted by peve View Post


    what are you trying to connect to the audio-out? the speakers you tried in front?

    try to plug in some earphone - just to check.



    yeah I actually got it to work, what happened was there are two seprate volume controls for the rear and front ports and for some reason the rear one was on half volume. I dont know why no sound would come out of my speakers since they were turned all the way up and the jack was set to half volume. whatever I turned it up all the way and now it works. weird.
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