iPhone home button stopped working.
Just wanted to share this experience with you. My iPhone that I bought on opening day happened to have the home button stop working 4 days ago. I got nervous for my 600$ investment and how it would be handled due to not having Apple care on it. No home button means the phone is worthless. Anyways went to an apple store that was packed to the walls. They set me up with a genius bar appointment when I got there and told them my issue. 15 minutes later I talked to a genius and he didn't even turn it on or question me about it. No questions asked he ran the serial number on the phone read a bit on the screen and 5 minutes later said ok we're going to have to give you a new phone. What a pleasure of an experience. That's why you pay a little extra for Apple stuff. For the U.S. tech support on the phones so they actually understand what your saying and respond appropriately and for the classy support in stores. I have had bad experiences at the stores but when I did I always ask for a manager and get taken care of right away. Thanks for making my 600$ investment feel worthwhile Apple. I was sweating bullets at first and know of quite a few places that would have pulled some normal wear and tear crap. Cheers.