MacMail stopped downloading mail

Posted:
in Mac Software edited January 2014
A couple of days ago, my MacMail stopped automatically downloading mail from my ISP Comcast. I can't get it to download even when I click "Get Mail. I checked the Preference settings and they seem to be the same as before the problem started.

Any suggestions? What info do you need to help me?

Comments

  • Reply 1 of 3
    sequitursequitur Posts: 1,901member
    My MacMail is up and running again. Comcast changed both the Incoming and Outgoing server ports. I went to the Comcast site and found the new settings. Now why couldn't they have given a heads up? I phoned Comcast and got only a 'canned' answer.
  • Reply 2 of 3
    I am having the same problem with comcast - would you mind sharing the new server ports? Thanks.
  • Reply 3 of 3
    sequitursequitur Posts: 1,901member
    Quote:
    Originally Posted by Whiteandnerdy View Post


    I am having the same problem with comcast - would you mind sharing the new server ports? Thanks.



    When I went to the Comcast site last week, the ports were Outgoing - 25 and the Advanced - 110.



    Checking the site now, the ports are Outgoing - 587 and the Advanced - 110. Evidently, they change.



    Try these Comcast sites to make sure: http://www.comcast.net/help/faq/inde...ail_(Mac)17746



    http://www.comcast.net/help/faq/inde...ail_(Mac)17823



    If 587 and 110 don't work, try 25 and 110. I have no idea what the difference is, but MacMail on my computer works on 25 and 110.
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