MS Exchange and possible OSX issue

in General Discussion edited January 2014
There is a network of Windows XP machines with an Exchange server. Everyone is using Outlook except the boss who's using The problem is that even though the office admin has been given full permissions to access the boss' account she cannot export a CSV file. When she attempts to export a CSV file in Outlook she only sees her own tree/folder and not the boss'.

The boss accessed his own account on a native Windows machine to see if he could export a CSV and he couldn't do it. The only variable is the one Mac so is there something we can search for that would be causing this problem? The boss is never around so how could we determine the problem if he is never around to try something on the Mac?

Would this even be a Mac issue or is it simple an exchange / network issue?

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