Cannot get Apple USB modem recognized

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john441john441
Posted:
in Genius Bar edited January 2014
I recently purchased an Apple USB modem to use with my new Mac Pro with Leopard.



I have the modem attached to rear USB port on the tower.



According to the instructions that come with the modem, I am to go to Sys Pref/Network.



I am supposed to see a message indicating that the computer has detected a new port.



I am not getting this message.



Any ideas what could be wrong?



Thanks

Comments

  • Reply 1 of 1
    kareliakarelia Posts: 525member
    Hmm. Did you try swapping it to another USB port, or see if the Network Preferences have already added it to the active ports?
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