Menubar clock problem

in macOS edited January 2014
One of my friends just got his new iMac today. I was helping him get set up and there seems to be a problem with the menubar clock. Neither the clock nor the volume or displays icons will show up in the upper right hand corner as they are supposed to. If you check the "show menubar clock" button, nothing happens, and if you quit system prefs and then open it again, the box is unchecked. The "show volume in menubar" box will not even allow itself to be checked. Anyone know what is going on. System is 10.1.3.
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