"upgrading identity" every time I open an office 2008 appliction... HELP!!

Posted:
in Mac Software edited January 2014
Hi all!



When I open an office 2008 (like word or entourage) I get a window that says "Upgrading Identity". This process started appearing every single time I open office 2008 about one month after I had installed office. I used to have office X before, but I uninstalled it before installing 2008.



Can someone please help me?!?! The process sometimes takes up to 20min to complete, and before it does I can not use the application I need. When this happens, the CPU temp shoots up and my fans go crazy.



What is wrong?
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