Syncing w/Outlook 2003

in iPhone edited January 2014
so i have an iphone. my pc is running windows vista. i have done all updates for both vista and itunes. my issue is that my phone will not sync with outlook. specifically the contacts, and calendar.

pix and music work just fine.

i have been to the apple genius bar, called apple care (boy was that a joke).. i have uninstalled and reinstalled itunes like 25 times....
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