Cracked macbook screens

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Posted:
in Genius Bar edited January 2014
Has anyone heard of a problem with macbook screens spontaneously cracking? A student of mine has a new black macbook and when he booted up last night the screen cracked in the middle of the boot-up procedure.

Thanks.

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  • Reply 1 of 1
    s.metcalfs.metcalf Posts: 1,026member
    Quote:
    Originally Posted by jake1701 View Post


    Has anyone heard of a problem with macbook screens spontaneously cracking? A student of mine has a new black macbook and when he booted up last night the screen cracked in the middle of the boot-up procedure.

    Thanks.



    If by cracking you mean permanently broken then I don't think it's common. You'll need to return it to get it replaced. Oh, and be glad that it's a Mac because a friend of mine's PC laptop screen broke under warranty and the manufacturer refused to replace it because they said it was "impact damage" and implied it was due to mistreatment even though it had never been dropped...
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