Norton users Beware of Kernel Panic

Posted:
in macOS edited January 2014
OK, I just had my first kernel panic thanks to Norton Utilities 7. I tried to empty my trash, and OS X crashed, flashing a bunch of debugger text up on the screen before completely locking up. I rebooted and tried it again, and sure enough, same thing. The debugger text points to com.Symantec.kext.DeleteTrap and com.Symantec.kext.SymOSXKernelUtilites. So I rebooted into OS 9, manually uninstalled NU7, and all is well again. I'm pretty sure this has to do with the 10.1.5 update, since I've never had a problem with it before.

Comments

  • Reply 1 of 14
    I'm a DSL tech, and at work, we totaly despise anything Norton. We liken installing Norton to giving Hitler control of the computer. The only difference: Hitler has a goofy mousetache.



    Sorry if I offended anyone, but Norton is that bad. <img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />



    [ 06-14-2002: Message edited by: speechgod ]</p>
  • Reply 2 of 14
    pastapasta Posts: 112member
    [quote]Originally posted by speechgod:

    <strong>I'm a DSL tech, and at work, we totaly despise anything Norton. We liken installing Norton to giving Hitler control of the computer. The only difference: Hitler has a goofy mousetache.



    Sorry if I offended anyone, but Norton is that bad. <img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />



    [ 06-14-2002: Message edited by: speechgod ]</strong><hr></blockquote>



    I know that's the case with the windows version, but always assumed it was because Microshaft did such a lousy job with the OS in the first place. I actually found NU pretty useful for HD diagnostics and recovery on the Mac side, previous to this experience. I think the 10.1.5 update is what caused the problem, but regardless, NU is uninstalled and staying that way for the time being...
  • Reply 3 of 14
    mediamanmediaman Posts: 169member
    The only problem with the 'All Norton stuff is Crap' policy on OSX is that NAM is the only 'working' Antivirus app for OSX, Virex is a joke(no automated drive scanning, installing the virus updates involves a restart, etc).
  • Reply 4 of 14
    artman @_@artman @_@ Posts: 2,546member
    [quote]Originally posted by Mediaman:

    <strong>The only problem with the 'All Norton stuff is Crap' policy on OSX is that NAM is the only 'working' Antivirus app for OSX, Virex is a joke(no automated drive scanning, installing the virus updates involves a restart, etc).</strong><hr></blockquote>



    I guess that's true. NAV and McaFee seem to have as much crontrol over a computer than Microsoft does on computers. I personally will never install NAV on my machine. Virex has been great in OS 9...why they haven't done a better job for OS X yet is probably because of low market points on Macs...("why bother?") They practically give Virex for free...
  • Reply 5 of 14
    [quote]Originally posted by Artman @_@:

    <strong>I guess that's true. NAV and McaFee seem to have as much crontrol over a computer than Microsoft does on computers. I personally will never install NAV on my machine.</strong><hr></blockquote>



    Thanks for backing me up.
  • Reply 6 of 14
    patchoulipatchouli Posts: 402member
    I will never understand why people use those dreadful Norton applications?! PC or Mac - your computer is better of without them.
  • Reply 7 of 14
    aquaticaquatic Posts: 5,602member
    3rd party disk utilities cause more problems than they fix. EXCEPTION: Alsoft DiskWarrior.



    I'm awaiting a real Virex, I liked the 9 version.



    However, there are NO virii for OS X so far, right? *knocks on wood. After more than a year too!
  • Reply 8 of 14
    I really disagree.



    I use Norton for one thing and one thing only: FileSaver.



    I can't begin to even convey just how much it has saved my ass in the past. I've had disks completely crash on me in the middle of a project, and I tried every utility to ressurect them. My last resort was running FileSaver from a boot CD. It found the last 'snapshot' on the crashed drive and restored it. I lost 6 hours worth of data.



    No other app can do that for me, and it's the sole reason I will always have Norton Utilities installed



    As for then problem in this thread, I've seen it too. It has something to do with NU's deletion tracking. You can safely delete the files by using rm in the terminal, or next time you boot into 9 delete them. It happens maybe once a month for me...
  • Reply 9 of 14
    buggybuggy Posts: 83member
    I have had very good luck with MircoMat's Tech Tool Pro.It has done things my Norton disks couldn't even wrap their little minds around. (Norton never gets used anymore.



    I have not tried MicroMats Drive 10.... but if it is like techtool....I would recomend it.
  • Reply 10 of 14
    I really dont like Drive 10. It's not that powerful. Tech tool Pro and even Norton is more powerful that it.
  • Reply 11 of 14
    what hitler qualities are you guys talking about? i dunno, but norton works for me. pre-os X it is a necessity. and in X, it doesnt do anything much anyway, so i cant even tell that it's there. before i had norton on my pre-OS X machines, i had to reformat the hard drive a lot. i lost irreplaceable data. but never again after i got norton.



    btw, the techtool disk that came with the apple care warranty crashes my imac g4/800 every time within seconds after start up.
  • Reply 12 of 14
    StarfleetX, do you use norton?
  • Reply 13 of 14
    existenzexistenz Posts: 57member
    I think that this threads topic should be "OS X users, beware of Norton"
  • Reply 14 of 14
    [quote]Originally posted by MaCommentary:

    <strong>StarfleetX, do you use norton?</strong><hr></blockquote>



    oh, so if StarFleetX uses it, then it HAS to be good? LOL!



    actually, i dont think he would touch it with a 10-foot pole. but if he hasnt fixed his computer problems after the 10.1.5 update, a little bit of Norton may be just what he needs.
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