24" White iMac can't see its Superdrive.

fbxfbx
Posted:
in Genius Bar edited January 2014
The System Profiler says there are "no ATA devices" on this iMac, but there is a Superdrive. It can take in a CD but won't let it out. It's a 24" White iMac 2.33GHz.



Is there any method to get the iMac to see what's there? Or is this bound to be a hardware problem that requires opening the beast?



Thx.

Comments

  • Reply 1 of 2
    bbwibbwi Posts: 812member
    Quote:
    Originally Posted by fbx View Post


    The System Profiler says there are "no ATA devices" on this iMac, but there is a Superdrive. It can take in a CD but won't let it out. It's a 24" White iMac 2.33GHz.



    Is there any method to get the iMac to see what's there? Or is this bound to be a hardware problem that requires opening the beast?



    Thx.



    It's more than likely to be a hardware issue
  • Reply 2 of 2
    fbxfbx Posts: 2member
    Quote:
    Originally Posted by bbwi View Post


    It's more than likely to be a hardware issue



    Just as I thought! Will try to return to Mac-Resource tomorrow.
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