Airport Utility cannot see hard disk on TC

in Genius Bar edited January 2014

I just bought a time capsule and like i upgraded the firmware and airport utility to latest version straight away. Im able to surf the internet and I can see a USB HARD disk i plugged in and my USB printer as well. HOWEVER none of my computers can see the TC hard disk itself from their Air Port Utility.

Can anyone help me!! I don't know whats going on! IT can see the USB hard disk in the Windows Explorer but not the actual TC hard disk??


  • Reply 1 of 3
    bbwibbwi Posts: 812member
    You have to install the airport utility on the windows computer
  • Reply 2 of 3
    bbjaibbjai Posts: 48member
    I already have Airport utility installed in each Windows computer and its the latest version. each computer can see the attached USB hard disk ok. But not the acutal 500GB in the Time Capsule itself.

    It seems strange to me that the Airport Utility itself can't see the Time Capsule HD.
  • Reply 3 of 3
    go 2 the apple store and it will b fixed
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