RAM not recognized in my Mac Pro.. any ideas?

zozo
Posted:
in Genius Bar edited January 2014
UPDATE: Solved



Hi all,



I have a Mac Pro Dual 3.2GHZ that came with stock 2GB Apple installed RAM with latest 10.5.5 and as soon as update was installed and all verified to work properly I shut it down and installed my new RAM that just arrived



Specs: Kingston KTA-XE800K2/4G (Apple Certified)



I properly installed the 8GB of RAM (4 x 2GB modules) and restarted and I only have 6GB appearing as recognized.



I shut down and re-verified, changed ram modules around in different slots, etc.. still nothing, only 2 modules recognized.



I have now following:



Top 1: 1GB

Top 2: Empty (even though there IS a module in)

Top 3: 2GB

Top 4: Emtpty



Bottom 1: 1GB

Bottom 2: Empty (even though there IS a module in)

Bottom 3: 2GB

Bottom 4: Emtpty



What gives? Can BOTH the modules be defective? Any ideas?
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