Can't print - anyone have answer?

nceencee
Posted:
in Genius Bar edited January 2014
Epson 4000

10.5.5

Error code 9672



Intel Mac

Connected via ethernet



Tried firewire, with same error code.



I can print to the printer via print sharing, but I have no features i.e.



- No print settings

- No Paper size settings

- No settings other then the standard stuff.



Which doesn't work well in a design studio



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Comments

  • Reply 1 of 2
    MarvinMarvin Posts: 15,337moderator
    Quote:
    Originally Posted by ncee View Post


    I can print to the printer via print sharing, but I have no features i.e.



    - No print settings

    - No Paper size settings

    - No settings other then the standard stuff.



    Which doesn't work well in a design studio



    Skip



    You need to install the driver on your machine too for those options.
  • Reply 2 of 2
    nceencee Posts: 857member
    Quote:
    Originally Posted by Marvin View Post


    You need to install the driver on your machine too for those options.



    I have done all of these things i.e.,



    - gone and downloaded the latest drivers

    - Called Apple, they say it's Epson's issue

    - Called Epson, They say it's Apples issue, as codes come from within the OS

    - Called Apple with above information, and they said, yes, codes are from us, and try this, this ,this and this

    - Removed and installed OS 10.5.5 again

    - Installed OS 10.5.5 on another drive

    - Played with new settings in the network pane



    I'm getting nowhere fast



    Skip



    PS But I'm sure it is an easy fix ?
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