aTV movie download problem

Posted:
in Genius Bar edited January 2014
Any help would be appreciated. The last two times I tried to download a movie via my aTV, I have waited several minutes for download, then began playback. First time I got a white screen all the way thru the 20 min of the movie that had downloaded. The second time the screen was grey, but same result. I unplugged and reset the aTV in between these episodes. I'm afraid to try again. Any suggestions? All the other functions are working fine, including music, photos, already downloaded movies, etc.



Thanks

Comments

  • Reply 1 of 2
    kidredkidred Posts: 2,402member
    Same thing. No movie, just a grey screen. The chapter time line is visible only slightly, but no sound or video. Just a grey screen.
  • Reply 2 of 2
    idunnoidunno Posts: 645member
    Quote:
    Originally Posted by KidRed View Post


    Same thing. No movie, just a grey screen. The chapter time line is visible only slightly, but no sound or video. Just a grey screen.



    I saw this over at the Apple Support... hope it helps,



    http://discussions.apple.com/thread....60866&tstart=0
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