Printing problems

nickmininickmini
Posted:
in macOS edited January 2014
Hi, hope someone can help. I'm trying to print to an HP deskjet 6122 - latest drivers from HP installed, on OS X 10.2.1. Problem - any print job I send gets spooled to the print queue, it says "accessing printer" and then it says "jobs stopped." So, I press "start jobs". It makes like it wants to do something ("acessing printer") then again, "jobs stopped". This repeats forever. In every app I've tried. Print Center Repair doesn't help. Repairing permissions doesn't help. The frustrating thing is, the HP Print Utility prints as many test and diagnostic pages as you want. I don't get it. Any ideas?

Comments

  • Reply 1 of 6
    thegeldingthegelding Posts: 3,230member
    are you using hp driver <a href="http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=&cc=&softitem=dj-7357-2&prodId=hpdeskjet683027&lc=en&sw_lang=en"; target="_blank">version 2.0?</a>



    also:

    Uncompress the file with Stuffit Expander

    3.\tLaunch the "hp inkjet installer" program, and follow the on-screen instructions

    4.\tAfter the installation is complete, launch the Print Center application (found in Applications - Utilities - Print Center)

    5.\tSelect each hp inkjet or deskjet printer, and delete them

    6.\tWhen there are no more hp inkjet or deskjet printers shown in the Print Center, select "Add" or "Add Printer", and follow the on-screen instructions.





    step 5 and 6 are important....



    finally: have you tried a re-start?? i find that print center doesn't "see" my printer if i turn it off when my computer is sleeping...so if i put my computer to sleep and start to walk out of the room and then notice that the printer is still on, i alway reach over and turn the printer off....then the next time i want to print i have to restart....i do this often as i is not smart.....hope this helps.....g
  • Reply 2 of 6
    telomartelomar Posts: 1,804member
    It's a bug that can happen when you install the drivers from the HP CD.



    1. Go to the library folder and delete everything inside the printers forlder.



    2. Reinstall the printer pacakges from the Mac OS X CD 2.



    3. Go into the Print Center and delete whatever is there.



    4. Reinstall the 2.0e drivers from HP (or whatever version they are at). You'll need to download them from their website.



    5. Delete the Lexmark, Epson and Canon folders from within /Library/Printers/ if you want.



    That's all I did and it worked for me. I reinstalled drivers separate to the utilities but that shouldn't make a difference.



    [ 10-23-2002: Message edited by: Telomar ]</p>
  • Reply 3 of 6
    neutrino23neutrino23 Posts: 1,562member
    I have had a lot of similar problems with an HP Deskjet 930C. (The Epson PM3500C seems to work fine on the same computer.)



    Three things I have found that seem to cause troubles.

    1. Make sure the cables are secure. Once or twice I've found that pressing the cables in tighter made it work OK. We swap cables and printers around so we have occasion to see this problem.



    2. In Print Utility remove the printer and then add it again. The printer has to be connected and powered on to do this. Once or twice this has fixed that problem.



    3. Quit Print Center. In your home/library/preferences folder find and delete

    com.apple.print.PrintCenter.plist

    then try printing again.



    Hope it helps.
  • Reply 4 of 6
    buggybuggy Posts: 83member
    This has been a great solution for me



    <a href="http://gimp-print.sourceforge.net/MacOSX.php3"; target="_blank">http://gimp-print.sourceforge.net/MacOSX.php3</a>;



    I use an HP 5000 on a nt network.



    I print inDesign, photoshop and illustrator (oh ya word in classic). I too experianced the problems you are experiancing. Now my prints take only moments.



    I have found Gimp print invaluble.

    Just don't forget to instal "Ghost Writer" for postscript files.
  • Reply 5 of 6
    uberinstalleruberinstaller Posts: 55member
    I have a similar problem on my HP deskjet and Brother 1440 laser. I will click print, and will manually have to tell it to start the job, and then usually it hangs and will leave me with "opening connection to printer" or some such nonsense. The only way to correct it is to cancel all print jobs, reboot the printers, and restart the program that I was trying to print from. It sucks having to walk across the office every 10 minutes to reboot these things. I have reinstalled the drivers for both... still having problems. I am leaning toward OS X Print Center being the problem, since it happens on both printers. Frustration supreme, esp. with deadlines. <img src="graemlins/oyvey.gif" border="0" alt="[No]" />
  • Reply 6 of 6
    whisperwhisper Posts: 735member
    I sometimes have problems printing to my HP 990CSE. I've always been able to restore printing by either deleteing and re-adding the printer in Print Center, or by turning off the printer for a few seconds and then turning it back on.
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