Mac Help Is Slow
mac man 020581
December 1, 2002 12:58PM
edited January 2014
When I go to open Mac Help in os X 10.1.5, it takes forever to open, I get the spinning beach ball for sometime than it opens?
-Should I go ~/Library/Caches and drag the folder named "com.apple.helpui to trash can?
Reply 1 of 10
December 1, 2002 1:23PM
10.2's help is
, believe it or not.
I find that browsing Apple's online help is much faster.
Reply 2 of 10
December 1, 2002 8:15PM
I find it slow because I think it goes online to get the pages if possible so it has to download them which seems to take a while.
Reply 3 of 10
December 1, 2002 8:52PM
Yup, Jaguar's help is even slower....
They dump too much information inside, and most of it are useless information.
Reply 4 of 10
December 1, 2002 8:59PM
Not only is it
, but a lot of times it doesn't work properly. If a HTML doc uses frames, like Dreamweaver's help system, then you can't even click on them.
Does anyone know the address to the Apple feedback page?
Reply 5 of 10
December 1, 2002 9:25PM
; target="_blank">Mac OS X Feedback</a>.
Reply 6 of 10
December 1, 2002 9:47PM
Mac OS 10.2 Help from the time I clicked on help to it being usable was 36 seconds for me. I guess my Dual 1.25GHZ G4 with 2GB RAM pays off.
Reply 7 of 10
mac man 020581
December 2, 2002 6:23AM
well i guess i shouldn't complain...
Reply 8 of 10
December 2, 2002 5:07PM
I was jokinh about having a Dual 1.25GHZ G4. I only have a biege G3 266mhz. and it took 36 seconds to launch on this my beige G3.
Reply 9 of 10
December 2, 2002 10:54PM
I have never, ever, ever gotten a useful answer out of Apple's Help app. Never.
Reply 10 of 10
December 3, 2002 12:22AM
I have when it was the help to a third party app that used the system