Safari Not Working

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Posted:
in Genius Bar edited January 2014
I recently inherited an imac 17" flat panel when my father in law passed away. It has 10.3.9 as the system. I could not find any of the discs or manuals that came with it. He bought it new in 2004. I am trying to get it up and going again. He had some pass words in it that we could not figure out so last Friday I took it to an Apple store. One of the guys took out all passwords so we can get into it. I don't know if he wiped out anything else. When I hooked it to my router today, I could not get the Safari to open. The little icon jumps up and down but no window comes up. Everything else seems to work ok. My son has had this hooked to our system several months ago but it didn't work right for him either. He has taken it to his house and hooked it up to his router, etc with no luck. As for my router, I am running wireless off it for my pc laptop and to hook up the imac, I ran an ethernet cable from the router to the rear of the imac. Any ideas would be greatly appreciated. Thanks

Comments

  • Reply 1 of 9
    bergermeisterbergermeister Posts: 6,784member
    You could try reinstalling it. Download Safari (Mac) to one of the other computers and bring the disc image over to the Mac. (Assume this can be done, but have never done it myself)



    Or, if the Apple store is close, drop in on them again and they will reinstall it pretty quickly. You also might want to have them make sure all of iLife is working right, too.





    Edit: Another thing you can do is run Software Update from the System Preferences panel. That might do the trick as well.
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  • Reply 2 of 9
    addaboxaddabox Posts: 12,665member
    You can also end up with "dead" icons in the Dock that aren't linked to any functioning app. They do that, bounce a few times and then do nothing.



    So before downloading and installing a new copy of Safari like Bergermeister says, drag the existing icon out of the Dock, then once a new copy is in your apps folder drag that icon to the Dock.
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  • Reply 3 of 9
    mactrippermactripper Posts: 1,328member
    You might also want to check at the Apple Store to see if your machine will run the latest OS X Leopard.



    It would cost some, and after you have backed up the files from the original OS, just go ahead and hold c and boot from the Leopard Disk, select Disk Utility from the menu and Erase the boot drive then install Leopard.



    I would advise creating a new Standard User in System Prefs>Accounts and use that as your primary log-in. You can still do Admin stuff, it just will ask you for Admin account name and password before allowing you to make certain changes that compromise your security.







    Do Software Update and then under Safari preferences uncheck the Java button until the exploit for it gets fixed.
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  • Reply 4 of 9
    taurontauron Posts: 911member
    I heard that MS Office creates a weird conflict with safari, causing it to display the symptoms you described. I would suggest uninstalling Office and any MS product and rebooting.
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  • Reply 5 of 9
    duramaxduramax Posts: 2member
    I do not have any MS products on this machine.



    I found a box that wants to know what my server address is. Shouldn't Safari open a window even without these numbers?
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  • Reply 6 of 9
    mactrippermactripper Posts: 1,328member
    Quote:
    Originally Posted by Duramax View Post


    I do not have any MS products on this machine.



    I found a box that wants to know what my server address is. Shouldn't Safari open a window even without these numbers?



    The previous owner had the iMac tricked out, who knows what else is going on?



    My best suggestion is the one above, save files and Zero the hard drive and install the latest greatest operating system Leopard.



    It will start you off with a blank slate, the iMac will be secure out of the box and ready to go.



    Of course the installed third party applications will be gone (not the ones with iLife, those get reinstalled with the OS), is this why you haven't bought and installed the OS X Leopard?
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  • Reply 7 of 9
    talon8472talon8472 Posts: 149member
    Quote:
    Originally Posted by Tauron View Post


    I heard that MS Office creates a weird conflict with safari, causing it to display the symptoms you described. I would suggest uninstalling Office and any MS product and rebooting.



    Wow, you do give bad advice. In working with OS 9 thru OS X, I've never seen, or heard of MS products causing any sort of interference with web access. That goes for a lab based environment, OS9 thru OS X. And again, that's with several different versions over the years of MS Office software installed. Chances are, I would have come across that problem, so I'm calling shenanigans on that.





    @ Duramax

    1.) There is the very small possibility that your application may have been corrupted - or your hard drive *might* be going bad. Small possibility though. Never had Mail do that to me before, have had Safari do that, but nothing a quick re-install of Safari didn't solve.



    2.) I don't suppose you've done "Disk Utility" and "Verify Disk" and/or "Repair Permissions" yet have you? This has occasionally solved some odd-ball problems for me, it's a shot. And if nothing else, it won't harm your system.
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  • Reply 8 of 9
    taurontauron Posts: 911member
    Quote:
    Originally Posted by Talon8472 View Post


    Wow, you do give bad advice. In working with OS 9 thru OS X, I've never seen, or heard of MS products causing any sort of interference with web access. That goes for a lab based environment, OS9 thru OS X. And again, that's with several different versions over the years of MS Office software installed. Chances are, I would have come across that problem, so I'm calling shenanigans on that.





    @ Duramax

    1.) There is the very small possibility that your application may have been corrupted - or your hard drive *might* be going bad. Small possibility though. Never had Mail do that to me before, have had Safari do that, but nothing a quick re-install of Safari didn't solve.



    2.) I don't suppose you've done "Disk Utility" and "Verify Disk" and/or "Repair Permissions" yet have you? This has occasionally solved some odd-ball problems for me, it's a shot. And if nothing else, it won't harm your system.



    The only time my mac crashed it was because of MS Word. If you install MS Windows then the whole computer doesn't work even if you have a PC. Tell me that is bad advice?
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  • Reply 9 of 9
    talon8472talon8472 Posts: 149member
    Quote:
    Originally Posted by Tauron View Post


    The only time my mac crashed it was because of MS Word. If you install MS Windows then the whole computer doesn't work even if you have a PC. Tell me that is bad advice?



    I'll concede that MS Word on very low power machines has given me longer than should be necessary spinning beach ball of deaths. But never a kernel panic or complete system freeze. I have noticed in some older underpowered PPC mac labs that plugging in a USB Flash Drive has given Kernel Panics. But have yet to see MS Word produce such a result.



    Also, its odd that we seem to argue so much with each other. I don't use MS Word myself, I use Pages and then its export features for compatibility. 2008 PowerPoint was the death of PowerPoint in my eyes and has made me a full time Keynote user. And Excel, what kind of crap was that? I only use Numbers. Before iWork, I was an AppleWorks / ClarisWorks user.



    Its not that your advice is necessarily at its core, bad, but it tends to not actually address the proposed problem. It simple asks to ignore or avoid the situation's problem. In real world environment, there are other variables at work that people generally have no control over, and so your advice ends up being impractical - while still leaving the problem to be unsolved.
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