PPPoE error on Time Capsule

in macOS edited January 2014

I am having intermittent problems with my Netgear Router and Time Capsule. Around 2 or 3 times a day I lose my internet connection to my Mac. The green light on the Time Capsule starts flashing orange and when i check in Airport Utility I get an error message stating that no PPPoE server can be found. The internet light on the Netgear Router (model no. DG834GT, running in modem only mode) is still solid, as is the light for the ethernet connection to the TC. I then turn the Router and Time Capsule off for 30 seconds and power them back on, and once both have fully restarted all works well again.

My ISP is talktalk in the UK (ADSL).

Does anyone have any ideas as to what might be going or how i might troubleshoot this issue?


Sign In or Register to comment.