MacBook wont recognize recordable DVD media (CD's are okay)

Posted:
in Current Mac Hardware edited January 2014
I've read through the forums about problems people are having with the CD/DVD drives, but this one seems unique.



My MacBook will read:

commercial DVDs and CDs (movies, music and data)

Blank recordable CDs

Recorded data CDs



But wont read:

Blank or recorded DVDs.



I've tried a number of different brands, and none of them will be recognized. (The same DVDs I've tried in a friend's identical MacBook and his reads them fine).



I've reset the PRAM and bought a cleaning disc, none of which hand an effect.



I'm assuming the drive is bad. Just thought I'd check here once before taking my much-beloved MacBook in for service.



BLACK MacBook Mac OS X (10.4.8)

Comments

  • Reply 1 of 4
    wilcowilco Posts: 985member
    Are you sure you're not putting them in upside down? The printing goes on the top.
  • Reply 2 of 4
    anandanand Posts: 285member
    Quote:
    Originally Posted by Argelius View Post


    I've read through the forums about problems people are having with the CD/DVD drives, but this one seems unique.



    My MacBook will read:

    commercial DVDs and CDs (movies, music and data)

    Blank recordable CDs

    Recorded data CDs



    But wont read:

    Blank or recorded DVDs.



    I've tried a number of different brands, and none of them will be recognized. (The same DVDs I've tried in a friend's identical MacBook and his reads them fine).



    I've reset the PRAM and bought a cleaning disc, none of which hand an effect.



    I'm assuming the drive is bad. Just thought I'd check here once before taking my much-beloved MacBook in for service.



    BLACK MacBook Mac OS X (10.4.8)



    My 1 Gz Tibook was the same way. My old 2.0 Dual G5 would not recognize some brands of DVD media (blank) while my new Mac Pro sees them fine. Frustrating as hell if you ask me!
  • Reply 3 of 4
    Quote:
    Originally Posted by wilco View Post


    Are you sure you're not putting them in upside down? The printing goes on the top.



    Oh my god. I didn't know that.



    Sincerely,

    George W. Bush
  • Reply 4 of 4
    Quote:
    Originally Posted by anand View Post


    My 1 Gz Tibook was the same way. My old 2.0 Dual G5 would not recognize some brands of DVD media (blank) while my new Mac Pro sees them fine. Frustrating as hell if you ask me!



    I was pretty sure it was a hardware failure. Anyway, took it into my Apple store yesterday and just got a call that it's ready (they replaced the superdrive). I definitely give them credit for superb customer service.
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