Ugh Internet woes! Mac specific!!
Hello everyone,
More internet problems for me today.
The problem is that my internet runs terribly slow - JUST to load web pages. My bandwidth tests fast, and I can download files very fast as well.
The tech from Comcast came out today, on his laptop he saw very fast speeds for everything, on my iMac still slow...
Sooo I called Apple as the Comcast tech suggested. I was on the phone with Apple for 2 hours and still nothing has worked. They are having me reinstall my OS at this point to test.
But it doesnt make sense that a PC on my same connection works perfectly fine, while my Apple is sloooooooooooooooooow.
Any one have any bright ideas? Im all ears!@@!@
The Comcast tech said he has had like 10 calls in the last few weeks for this same problem, and has yet to find a solution..
Thanks,
Jeff
More internet problems for me today.
The problem is that my internet runs terribly slow - JUST to load web pages. My bandwidth tests fast, and I can download files very fast as well.
The tech from Comcast came out today, on his laptop he saw very fast speeds for everything, on my iMac still slow...
Sooo I called Apple as the Comcast tech suggested. I was on the phone with Apple for 2 hours and still nothing has worked. They are having me reinstall my OS at this point to test.
But it doesnt make sense that a PC on my same connection works perfectly fine, while my Apple is sloooooooooooooooooow.
Any one have any bright ideas? Im all ears!@@!@
The Comcast tech said he has had like 10 calls in the last few weeks for this same problem, and has yet to find a solution..
Thanks,
Jeff
Comments
Hell everyone,
More internet problems for me today.
The problem is that my internet runs terribly slow - JUST to load web pages. My bandwidth tests fast, and I can download files very fast as well.
The tech from Comcast came out today, on his laptop he saw very fast speeds for everything, on my iMac still slow...
Sooo I called Apple as the Comcast tech suggested. I was on the phone with Apple for 2 hours and still nothing has worked. They are having me reinstall my OS at this point to test.
But it doesnt make sense that a PC on my same connection works perfectly fine, while my Apple is sloooooooooooooooooow.
Any one have any bright ideas? Im all ears!@@!@
The Comcast tech said he has had like 10 calls in the last few weeks for this same problem, and has yet to find a solution..
Thanks,
Jeff
It sounds like what happens when you have manually set the DNS server to the wrong value. Try setting it to automatic.
C.
Directly connected to the modem multiple times
Connected wirelessly, connected wired
Deleted cookies
Cleared caches
Tried creating a new user
Stop all startup programs from loading on startup
Tried other browsers - firefox, camino
Reinstalled OSX with the save your options method
Had comcast out for tech support - PCs can have fast internet without problem
Spent maaaaannny hours on the phone...
Reinstalled all updates for software..
Thats all I can think of so far..
This is my first Apple also.
Im pretty calm though
Jeff
Maybe cleaning your DNS cache will work. I would have thought system reinstall and a new user should have helped. Open a terminal and type:
lookupd -flushcache
Also, you don't have any proxy settings or modifications to your hosts database?
Another thing to try is turning off ipv6 in your network settings. Sometimes that's incompatible with DNS servers.
Auto DNS servers on Comcast
I did the flushcache thing - no difference
No, no proxy settings or mods to my hosts database that I know of
I tried ipv6 off and for a second it was faster, then back to normal...
Thanks!
Jeff
If you are getting fast downloads, it definitely sounds like a DNS issue. If the PCs are fine then it can't be the router settings. Do you have to manually enter DNS servers into the PC or does it configure automatically?
Maybe cleaning your DNS cache will work. I would have thought system reinstall and a new user should have helped. Open a terminal and type:
lookupd -flushcache
Also, you don't have any proxy settings or modifications to your hosts database?
Another thing to try is turning off ipv6 in your network settings. Sometimes that's incompatible with DNS servers.
208.67.222.220
These are the OpenDNS name servers - since I switched I have had no problems,
the Time Warner roadrunner DNS servers were very slow, and that is a thing
of the past for me now.
http://www.opendns.com/
http://en.wikipedia.org/wiki/Open_dns
Should I turn ipv6 back on then?
I put the new DNSs into my router too and still things are working well.
Thanks!
Argh...
Okay so with these DNS servers in, Ill have some spikes where everything runs fine and then some where the internet is pretty slow again...
Argh...
Like I said originally. This sounds like a DNS problem.
DNS is the service which converts URL names to IP numbers.
If DNS is not working right, it can take several seconds before the look up happens. Which means every piece on a web-page can be delayed. The actual download of data is quick.
In addition to your Mac, have you also checked your router(s) to see if there is a bad DNS entry in there? Has your ISP been having "issues"?
Normally, the fastest DNS resolution is acheived if you discover your ISP's DNS server addresses and type them into your Mac's TCP/IP box. That assumes that your ISP is some good of course.
C.
ignore what?
The stupidity I originally displayed and removed. It didn't take long for me to realize that, a couple seconds after posting, but you cant delete a post so... edit away!
Yep I have checked my router, it has no DNS entries in there - my ISP uses automatic DNS.
Un-check the "automatic DNS" box on your router (at least that is what the box is called on my Belkin) - you don't want to use your ISP's DNS. Just hard-code the DNS primary and secondary addresses to be the openDNS ones.
I'm pretty sure that automatic DNS means that the hard-codes IP address you type in are ignored, in favor of ones supplied by your ISP at run time.