Apple unveils ProCare changes; Project LaunchBox; iPhone parts

Posted:
in General Discussion edited January 2014
Apple has officially announced the changes to its ProCare retail services first detailed by AppleInsider earlier in the week. Meanwhile, the company is set to kick-off a new student venture later this week. And delivery estimates for iPhone components appear to have slipped.



ProCare: less for the same as before



It's now official. As expected, Apple on Wednesday announced changes to its in-store ProCare services designed to offer customers half the amount of amenities as before for the same price. ProCare has been split into two separate $99 packages, one designed purely for service (ProCare) and the other (One to One) for Mac training.



Also as expected, the company's free in-store consultation service, once dubbed Talk Mac, has been renamed Personal Shopping. A brief description of the three services follows, with a link to their respective websites at Apple.com.



ProCare



ProCare membership starts with a complete setup of your Mac. Then stay up and running with premium benefits like same-day service at the Genius Bar, Rapid Repairs, yearly tune-ups, and more. All for just $99 per year, for up to three computers.



One to One



Our trainers — experts in all things Apple — create a program customized to your level of experience. You can choose individual sessions covering everything from getting started on a Mac to making more out of your memories. Or explore any topic you like. All for just $99 per year.



Personal training sessions are designed to move at your pace and provide the support and guidance you need, whether you’re new to Mac or ready to master the latest pro software.



Personal Shopping

Personal Shopping is a whole new way to shop at the Apple Store. A free service where you and a dedicated Mac Specialist explore and test-drive products to find out which ones are best for you. We know the store can be busy, so when you’re ready to talk, Personal Shopping is a way for us to give you our undivided attention.



Project LaunchBox



Apple in conjunction with Full Sail media college is set to announce "Project LaunchBox" this Friday, reports MacNN.The new project is designed to put Apple hardware and professional software directly into the hands of more than 4,000 students across six different disciplines of study.



As part of the initiative, students will receive a MacBook Pro laptop loaded with software specifically geared toward their degree, and will receive instruction that combines 50 percent lecture and 50 percent hands-on activities that enable students to learn as well as practice immediately as they are trained for the industry.



Apple's vice president of worldwide Education will kick off the event with 100 Full Sail students in a starting class, celebrating with political officials as well as business leaders.



iPhone components still not aligned?



Although an earlier report out of the Far East had suggested that Apple was requiring its many iPhone component manufacturers to begin delivery of materials to its Taiwanese manufacturing facilities in early April, a new report implies one supplier is not expected to deliver its parts till sometime this month.



Citing sources at the supplier, Chinese-language Economic Daily News is reporting that Foxlink -- a known manufacturer of interconnects -- will not begin shipments of iPhone components until later this month.



Apple has maintained that it will begin shipping iPhone in late June.

Comments

  • Reply 1 of 18
    SpamSandwichSpamSandwich Posts: 33,407member
    Full Sail's homepage freaked me out with the tiny, tiny people moving... but I went through their student portfolios and was honestly not impressed. They should have culled out the weak material... there was a lot of it.
  • Reply 2 of 18
    domerdeldomerdel Posts: 78member
    Quote:

    Apple has officially announced the changes to its ProCare retail services first detailed by AppleInsider earlier in the weak.



    weak? week?
  • Reply 3 of 18
    eckingecking Posts: 1,588member
    A deal with full sail? That's surpising. I had heard from quite a few people that they sucked and kinda had a bad rep.
  • Reply 4 of 18
    idleidle Posts: 49member
    I wish the ProCare changes would stop being described as half the services for the same price. Before the change, it was *one* computer per account, meaning one setup and one tune-up; now it's three. There was also no backup consultation and most stores would not offer same-day service and priority at the genius bar. Now it is what it's meant to be: special care for the "Pro" customers who probably thought they were wasting money in paying for all those lessons they'd never use.
  • Reply 5 of 18
    irelandireland Posts: 17,798member
    3G iPhone for Europe in October, woot!



    (I'm aware I'm just guessing, but if they want to sell any here, never mind many here, it simply must be true )
  • Reply 6 of 18
    davegeedavegee Posts: 2,765member
    Quote:
    Originally Posted by domerdel View Post


    weak? week?



    Kasper has GOT to stop tippin the bottle before noon.... It's setting a bad example for the kids!
  • Reply 7 of 18
    twinn233twinn233 Posts: 5member
    I'm a Full Sail student in the Digital Arts & Design degree program and i would like to respond to some comments made here.



    Quote:
    Originally Posted by SpamSandwich View Post


    I went through their student portfolios and was honestly not impressed. They should have culled out the weak material... there was a lot of it.



    That's pretty rude of you to say. This is student work, people are still learning how to use the software. It's not professional level because they are students. We have to learn how to use an application in maybe a week then make a project using it.



    Also I would like to point out that the gallery hasn't been updated in a while. For your work to be considered for that gallery you have to post it on our student intranet site. Not a lot of people do that. Check out a friend of mines site http://sixfootgiraffe.com/
  • Reply 8 of 18
    Twinn. I've know about Full Sail for 10 years, and I know a few grads that got killer jobs from it. I'm actually going to be at that event because I'm just getting started over there. Even though, it'll be a waste of time for me simply because I've used everything they are going to give. Hopefully they'll give some goodies... like 30 inches displays...
  • Reply 9 of 18
    crentistcrentist Posts: 204member
    Quote:
    Originally Posted by twinn233 View Post


    I'm a Full Sail student in the Digital Arts & Design degree program and i would like to respond to some comments made here.







    That's pretty rude of you to say. This is student work, people are still learning how to use the software. It's not professional level because they are students. We have to learn how to use an application in maybe a week then make a project using it.



    Also I would like to point out that the gallery hasn't been updated in a while. For your work to be considered for that gallery you have to post it on our student intranet site. Not a lot of people do that. Check out a friend of mines site http://sixfootgiraffe.com/



    I agree with the need for a little tact. I am sure that SpamSandwich meant no offense, and might not have realized that his words might get back to an actual student who's work he did not appreciate, but this is a case in point where if you don't have a relevant and constructive comment to make TO someone, you can't make a destructive comment ABOUT someone.



    Communicating instantly and informally over the internet under the guise of usernames from behind firewalls and dynamic IP addresses threatens to really take some of the culture out of being human, I am afraid.



    Still, I don't think any offense was made, so lets move on. . . .
  • Reply 10 of 18
    crentistcrentist Posts: 204member
    Check out a friend of mines site http://sixfootgiraffe.com/[/QUOTE]



    By the way, what an awesome site. I am quite impressed with your friend's work.
  • Reply 11 of 18
    jeffdmjeffdm Posts: 12,951member
    For $99 / yr, it would seam that One to One must have a catch somewhere. I can imagine that other services that provide similar training might fetch $99 a session.
  • Reply 12 of 18
    jeffdmjeffdm Posts: 12,951member
    Quote:
    Originally Posted by twinn233 View Post


    This is student work, people are still learning how to use the software. It's not professional level because they are students. We have to learn how to use an application in maybe a week then make a project using it.



    I think that's actually a little odd, and counter to what most schools do to promote themselves, they usually promote what is the equivalent of a senior project, which by then they should have a good experience with the tools and techniques, not work produced just after being introduced to them.
  • Reply 13 of 18
    twinn233twinn233 Posts: 5member
    Quote:
    Originally Posted by JeffDM View Post


    I think that's actually a little odd, and counter to what most schools do to promote themselves, they usually promote what is the equivalent of a senior project, which by then they should have a good experience with the tools and techniques, not work produced just after being introduced to them.



    Full Sail is not a traditional school whatsoever and I cannot draw any comparisons to any other school. Our schedule is intense. For the most part I would have class 40 hours a week and that's on a 24 hour schedule – meaning we can have class or lab at any time of the day. One time I had lab from 5am - 9am and then class from 1pm - 5pm. There are no "Seniors" or any other classifications. They teach you how to do something or use this piece of software and you'll have a few projects on it and it's up to you to keep working on your talents. Thats why the skill level is so diverse. Either you step up and hone your skills or you forget about them.



    Many of these submissions are from school projects and others are not. They are only showcasing the work of their students that want to be showcased (which isn't that many).



    I know that Full Sail has taught me a lot and I believe it is a good school. Also I don't appreciate people insulting the works of my peers.



    Sorry about the negativity.
  • Reply 14 of 18
    crentistcrentist Posts: 204member
    Quote:
    Originally Posted by JeffDM View Post


    For $99 / yr, it would seam that One to One must have a catch somewhere. I can imagine that other services that provide similar training might fetch $99 a session.



    I have worked Apple Retail, and believe it or not, at times the store has 5 or 6 employees on the sales floor when they could get away with 3 or 4. This is Apple's way of optimizing their resources, making some extra sales, and getting people into the store. Keep in mind that those doing the training are also learning the software/hardware better themselves, which only strengthens the retail staff. Also, a cusomter that comes into the store more frequently is surely more likely to make an additional purchase.
  • Reply 15 of 18
    twinn233twinn233 Posts: 5member
    Project Launch Box looks like it's going to be pretty cool although I liked the other name for it better (Studio To Go). It's almost a shame I'm graduating soon.
  • Reply 16 of 18
    -df-df Posts: 136member
    Does this mean there's a good chance the iPhone could be delayed?
  • Reply 17 of 18
    joeloudjoeloud Posts: 18member
    I, too, am a Full Sail student (Film Bachelors), and I'm surprised they're "kicking off" Project Launchbox... I mean, I thought they'd already started it. There are quite a few people around the campus with nice, shiny MacBook Pros. I'm making it a point to snag one before I graduate next February.



    I've heard some speak of Full Sail's "bad rep," but a lot of that is because of unprofessional graduates getting jobs and performing poorly. Full Sail's had a professionalism point-system in place for a while now, so the school can give employers an idea of whether or not so-and-so is going to show up on time, or at all, etc.



    Also, some students are very vocal about their complaints about the school itself, but many of them just didn't want to work. I met some guy in my first month here (a year ago this month actually) who told me and another student about how much "Full Sail sucks," but then went on to tell us how he quit in his second month.



    As for poor work, yeah, some students come with no knowledge of the equipment and software they're using. Some do, but the rest are coming there to learn it. However, I would agree that the school should weed out some of the bad stuff, though I can't say I've actually looked at Full Sail's main website in a long time.
  • Reply 18 of 18
    joeloudjoeloud Posts: 18member
    Oh, and I also agree with Twinn. I also thought Studio to Go was a better name. I went and got a Mac Pro anyway because I got sick of waiting for the program to start.
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