My New Aluminum iMac Experience
I have decided to write this article in regards to the new Apple Aluminum iMac and the constant issues I am experiencing with it as I see many of you are having as well. I purchased the new 20" 2.4GHz iMac one month ago and upon starting the machine up for the first time I noticed dead pixels on my display. Not happy with this as I'm sure you would not be either I returned the iMac to my local Apple Store for an exchange as they did with no questions asked. Very happy with the customer
service I received I returned home to set up my replacement iMac to be greeted by (Insert Drumroll Here)... stuck pixels. After reinstalling everything again from the ground up I told myself I could live with a few bright red glowing pixels until I noticed other issues. There were a few instances where my iMac would go to my RSS feed screen saver and the display would promptly go black with everything else running minus the display and the only thing that would remedy this situation was a hard restart holding down the power button for 5 seconds. At times the computer would freeze when I was on my desktop with only the Finder and Dashboard running. In addition to all of this there was the case of restarting the iMac only to get the white screen of death with no grey Apple logo or start up icon. After this I was on my way to the Apple Store for a third time only to get another replacement iMac. My third new iMac has no dead or stuck pixels and I was very happy to see that I can tell you however I'm not happy that this one has the same video display problems the other two did. With all three computers combined I've had to hard restart around 50 times which I would really like to avoid. I've done everything imaginable to try to resolve these issues such as the infamous PRAM zapping, SMC resetting, several complete reinstalls, installing the iMac Software update 1.1 and not installing it and even praying to god himself with no luck. I'm patiently waiting for another firmware update or OS X 10.4.11 to resolve these issues. I'm not sure if Leopard corrects these problems but I just spent $1500,00 on a new computer and I'm tapped out at the moment and why should I have to pay another $129.00 just to have my iMac running normally. Up until now I've never had a problem with any Apple Computers in all my 20+ years of using them. I just wish they would make a harder effort to resolve these problems.
service I received I returned home to set up my replacement iMac to be greeted by (Insert Drumroll Here)... stuck pixels. After reinstalling everything again from the ground up I told myself I could live with a few bright red glowing pixels until I noticed other issues. There were a few instances where my iMac would go to my RSS feed screen saver and the display would promptly go black with everything else running minus the display and the only thing that would remedy this situation was a hard restart holding down the power button for 5 seconds. At times the computer would freeze when I was on my desktop with only the Finder and Dashboard running. In addition to all of this there was the case of restarting the iMac only to get the white screen of death with no grey Apple logo or start up icon. After this I was on my way to the Apple Store for a third time only to get another replacement iMac. My third new iMac has no dead or stuck pixels and I was very happy to see that I can tell you however I'm not happy that this one has the same video display problems the other two did. With all three computers combined I've had to hard restart around 50 times which I would really like to avoid. I've done everything imaginable to try to resolve these issues such as the infamous PRAM zapping, SMC resetting, several complete reinstalls, installing the iMac Software update 1.1 and not installing it and even praying to god himself with no luck. I'm patiently waiting for another firmware update or OS X 10.4.11 to resolve these issues. I'm not sure if Leopard corrects these problems but I just spent $1500,00 on a new computer and I'm tapped out at the moment and why should I have to pay another $129.00 just to have my iMac running normally. Up until now I've never had a problem with any Apple Computers in all my 20+ years of using them. I just wish they would make a harder effort to resolve these problems.
Comments
I want to get and iMac to replace and aging pc but this freezing issue will need to be resolved before I do so.
The Rev. A gremlins rear their ugly heads again...
It hasn't just been the Rev.A's lately.
I don't see why apple can be as pompous as they are with the crap they're dishing out. I really wanted to buy a new iMac, too. But, I guess Apple doesn't plan on fixing all of the horrible screw-ups they've made with it.
Yes, Apple's pomposity does grate with me too sometimes. They need to be more humble.
On this iMac issue, they have publicly acknowledged the issue and have stated that they are working on a fix.
Yes, Apple's pomposity does grate with me too sometimes. They need to be more humble.
On this iMac issue, they have publicly acknowledged the issue and have stated that they are working on a fix.
Did they say anything about fixing that horrible gradient problem?
Did they say anything about fixing that horrible gradient problem?
What "horrible gradient problem"?
I have yet to hear a report of a 20" alu iMac that doesn't have this problem.
http://discussions.apple.com/thread....73705&tstart=0
It's pretty much the hugest problem with the new iMac. How could you not know of it?
I have yet to hear a report of a 20" alu iMac that doesn't have this problem.
http://discussions.apple.com/thread....73705&tstart=0
I just moved into a new house and did not have an internet connection at the time to research the machine. Oh yeah and I trusted Apple.
It's pretty much the hugest problem with the new iMac. How could you not know of it?
I have yet to hear a report of a 20" alu iMac that doesn't have this problem.
http://discussions.apple.com/thread....73705&tstart=0
What else do you expect from a cheap TN panel? Don't expect that problem to go away. (Maybe it'll get better with L.E.D. backlighting). People in that thread were saying that calibrating the display made things better, but didn't solve it completely.
I've not seen a calibrated 20" in the flesh, but my guess is that most "average joes" wouldn't really notice this problem. (yes, I really mean that, you wouldn't believe the number of times I've watched tv with other people on their sets and their colour, brightness, and contrast settings are all jacked up and the picture looks terrible, but they haven't really noticed).
Of course, your options if you don't like the 20" screen are limited. This would be solved by Apple offering an xMac were you could choose your own screen.
I'm not sure if Leopard corrects these problems but I just spent $1500,00 on a new computer and I'm tapped out at the moment and why should I have to pay another $129.00 just to have my iMac running normally.
Leopard does NOT fix the problem, so definitely hold out on that until there's a software or firmware fix. My random freezes have now gone to not booting at all; I'm going to do a clean install from the original restore disc and not install the 1.1 update OR Leopard and see if that improves things. I know some people have said they've had the lockups without the 1.1 update but I had no troubles before that; it will be a good test, anyway.
Hope you guys get it worked out,
Cheers,
Martin.
My new worst enemy
http://www.helpdesk.ilstu.edu/kb/images/1262-3.jpg