Mac OS X 10.5.3 users grapple with bugs in Adobe CS3, graphics
Those early adopters of Apple's latest major patch for Mac OS X Leopard are finding bugs with Adobe's Creative Suite 3, as well as persisting graphics glitches for MacBook portables.
Visitors to support forums for both Adobe and Apple report an inability to properly save files from InDesign, Photoshop, and other CS3 programs to a location on a remote server when the file is open.
When users attempt a save command, the file on the server becomes unusable, even when copied and opened locally. The issue occurs regardless of the format and doesn't appear to occur for locally saved files, which can still be uploaded to the server afterwards.
The corrupted files appear to have a modified header that prevents them from being recognized properly, say some readers. However, some also report success in choosing "Save As" to register changes rather than the standard "Save" command.
Neither Adobe nor Apple has commented on the discovered glitch, although a number of users report that Adobe has often discouraged users from working directly with network files.
"There are far too many variables in the system for this way of working to be supported by Adobe," one user says.
Less fortunate, however, are MacBook and MacBook Pro owners, a number of whom note in Apple-hosted discussions that reported visual flaws in certain Mac OS X applications have carried over from version 10.5.2 of the operating system to 10.5.3.
Despite the sweeping nature of the fixes, portable users running the latest version say that redraw issues persist in key programs, particularly movie players or Apple's own iTunes app. The bugs often distort or block out entire window views as well as cause momentary blackouts in videos, all of which are visible in a video one user has submitted to AppleInsider.
Some users report solving the issue by reverting back to an earlier version of Mac OS X Leopard and installing 10.5.3 without applying the earlier Leopard Graphics Update, though its effectiveness is uncertain.
More distressing to those MacBook owners affected by the flaws, however, is Apple's seeming disaffection with the problem. While the drawing errors are serious enough to have been reported to Apple Engineering -- "as high as it goes," according to one Apple forum member -- technicians at the Mac maker are largely unaware of any widespread issues and must go through costly hardware troubleshooting before referring the problem to engineers. In at least one case, a programmer made Apple aware of the problem shortly before the 10.5.3 release without success.
"As an Apple Developer, I've been posting that 10.5.3 has NOT corrected the problem," he says. "I knew this two days ago, and I notified Apple."
Visitors to support forums for both Adobe and Apple report an inability to properly save files from InDesign, Photoshop, and other CS3 programs to a location on a remote server when the file is open.
When users attempt a save command, the file on the server becomes unusable, even when copied and opened locally. The issue occurs regardless of the format and doesn't appear to occur for locally saved files, which can still be uploaded to the server afterwards.
The corrupted files appear to have a modified header that prevents them from being recognized properly, say some readers. However, some also report success in choosing "Save As" to register changes rather than the standard "Save" command.
Neither Adobe nor Apple has commented on the discovered glitch, although a number of users report that Adobe has often discouraged users from working directly with network files.
"There are far too many variables in the system for this way of working to be supported by Adobe," one user says.
Less fortunate, however, are MacBook and MacBook Pro owners, a number of whom note in Apple-hosted discussions that reported visual flaws in certain Mac OS X applications have carried over from version 10.5.2 of the operating system to 10.5.3.
Despite the sweeping nature of the fixes, portable users running the latest version say that redraw issues persist in key programs, particularly movie players or Apple's own iTunes app. The bugs often distort or block out entire window views as well as cause momentary blackouts in videos, all of which are visible in a video one user has submitted to AppleInsider.
Some users report solving the issue by reverting back to an earlier version of Mac OS X Leopard and installing 10.5.3 without applying the earlier Leopard Graphics Update, though its effectiveness is uncertain.
More distressing to those MacBook owners affected by the flaws, however, is Apple's seeming disaffection with the problem. While the drawing errors are serious enough to have been reported to Apple Engineering -- "as high as it goes," according to one Apple forum member -- technicians at the Mac maker are largely unaware of any widespread issues and must go through costly hardware troubleshooting before referring the problem to engineers. In at least one case, a programmer made Apple aware of the problem shortly before the 10.5.3 release without success.
"As an Apple Developer, I've been posting that 10.5.3 has NOT corrected the problem," he says. "I knew this two days ago, and I notified Apple."
Comments
Acer Aspire 5315-2153, $348 Walmart Special,Mandriva Linux 2008.1 Spring Edition. The fist Linux distro where everything worked, on this laptop, the first time !
What tool did the developer use to capture this video? I am looking for a tool to do what they did. Anyone care to pass along any pointers?
SnapzPro more than likely
http://www.ambrosiasw.com/utilities/snapzprox/
I'm on a 2.33 MBP, btw.
Adobe...Flash...iTunes. These are all Carbon apps/plugins that may still be using the deprecated QuickDraw API.
C2D MB 2,4GHz with GMA X1300, no issues here, iTunes store works fine.
Agreed.
Running 10.5.3 I cannot reproduce this issue on a Mac Pro 8 Core with ATI Radeon HD 2600 and NVIDIA GeForce 8800 GT driving a 23" ACD and a 30" ACD. Running 10.5.3.
Looks like a video card or video driver issue to me.
It sure seems like Apple has let quality drop out of it's business plan. They seem to be following Microsoft's plan of letting customers do the flaw finding, instead of there own developers. I'm sure glad I didn't buy a new Apple computer, and I won't be buying one until they solve their quality control problems.
Acer Aspire 5315-2153, $348 Walmart Special,Mandriva Linux 2008.1 Spring Edition. The fist Linux distro where everything worked, on this laptop, the first time !
IF you think that this is any different than it has EVER been you are sorely mistaken. Their quality issues are no worse than they've ever been. The issues are just better published now, and people are far whinier, that is the only difference.
IF you think that this is any different than it has EVER been you are sorely mistaken. Their quality issues are no worse than they've ever been. The issues are just better published now, and people are far whinier, that is the only difference.
Well, I guess this issue has been settled.
I maybe wrong I suspect the problem is with the Intel chip.
So far the CS3 photoshop i am using has no problem.
The problem is probably with adobe for writing bloatwares...
...I maybe wrong I suspect the problem is with the Intel chip.
Which one is it, Einstein?
Just locks me up totally
Can't force quit either.
it doesn't affect usability, but its annoying.
2.2 C2D MBP, nVidia 8600.
C2D MB 2,4GHz with GMA X1300, no issues here, iTunes store works fine.
Likewise on my PB 2.4. Called studio and clients (8 Macs) so far. Everything fine there.
Also, for the dev on the OP who told Apple about a bug 2 days before release - that's too late. They are already set for release about 4-5 days before release. They have to have engineering reproducing the issue at least a week or two before for it to affect anything.