Could iPhone / MobileMe suck any more?
MobileMe has been a complete disaster for me, and now it's affecting my iPhone as well.
MobileMe Sync / Push whatever wanky name you want to call it just doesn't work. And worse than that, it seems to have a life of it's own.
I haven't had a single email on my iPhone since for five days now (even although I get them on my Mac), and now, thanks to another syncing abortion, all the contacts have disappeared from my iPhone.
This is not the sort of experience I expect from Apple. So much for 'it just works'.
MobileMe Sync / Push whatever wanky name you want to call it just doesn't work. And worse than that, it seems to have a life of it's own.
I haven't had a single email on my iPhone since for five days now (even although I get them on my Mac), and now, thanks to another syncing abortion, all the contacts have disappeared from my iPhone.
This is not the sort of experience I expect from Apple. So much for 'it just works'.
Comments
In all seriousness though, it is a total disaster. And all who had little are no issues don't seem to realize that.
No it couldn't, "wanky" made me laugh!
In all seriousness though, it is a total disaster. And all who had little are no issues don't seem to realize that.
Until you can quantify that statement its just plain ridiculous. I'm one of those that have had no problems at all and, but far, the majority of people I know with MM have not had problems since the initial couple of weeks, and most of that was with the web apps and didn't affect the mail or phone interface.
This kind of hyperbole does no good as it becomes a feeding frenzy not based on any facts.
The facts that we know?
1) Apple screwed up the launch - this could be seen be the full lack of webapps and their apology
2) There have been ongoing problems with MM for some subset of users.
I'm not aware of any indication of what percentage of users are having problems other than Apple's 1% number, which I agree should not be taken a face value.
Given that, for the most part, only people with problems post, and given the additional tendency of others on board like this to pounce on those that don't have problems telling them to go away or calling the fanboi's etc. discussion threads and bb's give a very highly biased sample and obscure the true severity of any problem. The only thing that can be concluded from this type of information is if there are no bad posts, then your fairly certain there aren't any.
In all seriousness though, it is a total disaster. And all who had little are no issues don't seem to realize that.
Yeah, by definition those of use who have had no problems with Mobile Me would not see it as a total disaster.
Yeah, by definition those of use who have had no problems with Mobile Me would not see it as a total disaster.
Not for them.
Someone comes on here and says; "I lost all my emails and my contacts, this and that, what the heck am I going to do?" And all the get in response is "well I'm having no issues", as if that the fuck matters to the person who has them.
If I update my Mac OS and it goes smoothly, and someone else gets a rough ride it's kind of insensitive to come along and say; "well it's perfect for me". I should more likely be more subtle about how I go say what has happened on my end, and maybe add that I heard others were having issues if I did, and at least try and help. That's the the usual here though, someone would nearly even try and blame the guy who has the issues. "Are you sure you didn't mess something up." Etc.
What's new, Apple never fucks up right?
My Mobile Me email is having a hairy canary the last few days, I am constantly moving the same emails into folders on my Mac, and yes I did repair permissions and everything. That is not the issue. The issue in on Apple's end, and it's a Mobile Me issue! Apple fucked up, and it continues to fuck up. Yesterday, for a good hour I couldn't even send emails, as the servers my accounts are hosted on were being very testy. The cloud now takes about 3 days to sync from the way my Mac was. Whatever's in my inbox today, is likely going to be represented exactly in 2 to 3 days time on me.com in my inbox. And my iPhone is not getting emails pushed at all, I have to check manually, even though I do have everything setup correctly. I didn't do a thing, it was working fine last week, and now it's gone again.
Not for them.
Someone comes on here and says; "I lost all my emails and my contacts, this and that, what the heck am I going to do?" And all the get in response is "well I'm having no issues", as if that the fuck matters to the person who has them.
What's new, Apple never fucks up right?
Why does it have to be one extreme or the other? I didn't say Apple never makes mistakes.
At the same token calling it a total disaster is hyperbole in light of many people who are having no problems. Apple has admitted things haven't gone well with MM and they are working on fixing it.
I have had problems with Apple products. Instead of complaining to people who can do nothing to solve my problem. I call Apple and demand they fix my problem or refund my money. Generally that has proven to be a more productive option.
Not for them.
Someone comes on here and says; "I lost all my emails and my contacts, this and that, what the heck am I going to do?" And all the get in response is "well I'm having no issues", as if that the fuck matters to the person who has them.
If I update my Mac OS and it goes smoothly, and someone else gets a rough ride it's kind of insensitive to come along and say; "well it's perfect for me". I should more likely be more subtle about how I go say what has happened on my end, and maybe add that I heard others were having issues if I did, and at least try and help. That's the the usual here though, someone would nearly even try and blame the guy who has the issues. "Are you sure you didn't mess something up." Etc.
What's new, Apple never fucks up right?
My Mobile Me email is having a hairy canary the last few days, I am constantly moving the same emails into folders on my Mac, and yes I did repair permissions and everything. That is not the issue. The issue in on Apple's end, and it's a Mobile Me issue! Apple fucked up, and it continues to fuck up. Yesterday, for a good hour I couldn't even send emails, as the servers my accounts are hosted on were being very testy. The cloud now takes about 3 days to sync from the way my Mac was. Whatever's in my inbox today, is likely going to be represented exactly in 2 to 3 days time on me.com in my inbox. And my iPhone is not getting emails pushed at all, I have to check manually, even though I do have everything setup correctly. I didn't do a thing, it was working fine last week, and now it's gone again.
Thanks for proving my point.
Thanks for proving my point.
Thanks for proving mine.
Thanks for proving mine.
What was your?
fact #2: the rest (like me) - no one knows how many - have had no problems or very minor short term ones that went away. they are the least likely to post on forums and do not ask for help on the Apple discussion boards since they don't need it.
fact #3: we do not have any hard data on how many users have experienced what kind of problems. Apple may have some idea, but they don't say (except for the email loss event) - the classic Apple secrecy we all don't like.
fact #4: AI readers are likely to be computer hobbyists or IT people. so we are not representative of consumers in general.
conclusion #1: you can't figure out what is really going on from anecdotal posts on forums like AI. so don't make blanket statements like "it's a total disaster."
conclusion #2: best thing would be to poll AI readers, since a fairly high % probably have .Mac/MobileMe service. Ask if they have experienced (a) no problems (b) minor temporary problems (c) serious or extended problems (d) can't get it to work! then we would finally have some real data to discuss.
does AI have a poll-taking feature?
What was your?
That people with no issues never respond in a helpful manner, at least the majority of them
That people with no issues never respond in a helpful manner, at least the majority of them
If Apple is having server problems. What can people who are not experiencing the problem do that is helpful? Or for that matter other people who are experiencing the problem. What can they do that is helpful besides complain?
I think it is fair to acknowledge that the problem is not everyone and only effects a certain number.
That people with no issues never respond in a helpful manner, at least the majority of them
Define helpful. It being misled by biased posting helpful? Does creating a potentially false impression that this is a 'total disaster beyond your control' help people who have made a mistake on there own, and which they could correct if they looked at what they were doing more closely and with the attitude they might be the ones doing something wrong? I often try to help people figure out what is going wrong but can't make progress because they've been convinced 'its a total disaster of Apples (or MSFT's or take your pick) making' and won't take the time to figure out they've done X which is causing their problem. I can't count the number of times I've finally just gone over to someone's computer, sat down, and 'fixed the problem' by simply assuming it wasn't due to the 'total disaster' that everyone assumed was Apples (or MSFT's or take your pick) and then trying the simple things. Sometimes it is due to these outside problems but the number of times it isn't far outweighs the times it is in my experience and I help a lot of people with these types of problems. Painting people who report no-problems as fanbois or similar is disservice to the community.
BTW how do you get "thousands at least"? Where does this number come from. I'm aware of a couple of 10's of site with maybe 10's of actual posters have problems each (with many multiple posts) a small number of which I know are duplicate posts by the same poster on different sites. From direct evidence this would put the number in the 100's.
If 1) people not having problem posted with the same frequency as those having problems and 2) this type of logic was applied then Apple would never have had any quality problems which they certainly do. Hyperbole in either direction, while possibly emotionally satisfying, is not very productive.
Based on my experience with similar problems the 'total disaster' types of posts are more harmful than beneficial and posting that specific items are working, and working well are helpful for the reasons stated above, if only to give some little bit of balance.
Define helpful.
Oh jeeze, movin' on
I can name 2 phones which suffer (and continue to do so) from terrible software and they are N95 from Nokia and K850i from SonyEricsson ... both phones have many UI problems or crash but there is no mention of that in the news .. tech or otherwise... its purely because Apple is under such an intense spotlight that these are perceived to be purely something that apple has done .... i'm not defending the software... i wish testing and bug fixing could have been done as the iphone software is a long way away from the slick and fluidity it was during the 1.x days but it'll be back.
I'm glad to report that MobileMe is working great for me now (after a few problems at the launch with ical not synching). Any additions to the me.com apps are almost instantly pushed to my iphone.
its purely because Apple is under such an intense spotlight that these are perceived to be purely something that apple has done ....
The reason people are so critical is because Apple sets a high bar for itself. Apple hypes itself and proclaims itself better than its competitors. When they fall short its met with equal skepticism.
At the same time you have to keep some perspective. Apple is not infallible. No one else has launched a product with quite ambitions of Mobile Me. There isn't exactly a model for potential problems in developing such a service. I'm sure Apple is finding new pit falls as they go along.
Everybody should calm down and have some dip...
What is dip?
What is dip?
I believe he means this crap: