Why is it in America we for some reason think we are ENTITLED to happiness and perfection?
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
You ask why I don't return the phone. Because my return period has passed--I cannot do so. I'm locked in now. Unless you're willing to pay out the remainder of my AT&T contract for the next 22 months and give me $400 back for my iPhone, shut up. Seriously--shut up. I'm having real 3G problems and you making fun of the situation is making it worse not better. Be constructive or keep your wisecracks to yourself.
So your issues started after your full month grace period ended? If that is the case, then why would think it's okay to sue Apple if the device was working fine. If you think something has broken in the phone you have a 12 month warranty on it. If it was happening for the the 4.3 weeks you first had it why did you not return it?
Thats just not right, I only paid for a device that was twice as fast as EDGE, not 3.75 times as fast... I should probably sue too.
Granted there are times when neither EDGE or 3G data seem to work, but I realize that I am in a city filled with smart phones that consume wireless data bandwidth and as such it is simply a natural result of sharing this fair planet with other people who crave the internet in their pocket. Not to mention I would realize that Apple isn't the company responsible for the towers and actual service, the company who gets the monthly fortune is responsible.
In these contracts there is a trial period. If the phone or the network does not perform as advertised, the phone can be returned and the contract cancelled. Simple as that.
Just about every phone company has some kind of coverage deficit... or a particular phone does not work perfect. People return all the time.
What we got here here are the blood sucking leeches... I mean lawyers. The legal system allows them to sue anybody. There is no penalty for frivolous suits. Counter suing lawyers is difficulty... better have deep pockets.
Look who runs our governments... no engineers, no successful businessmen/women, no physicians, etc. Just lawyers. What happened to tort reform?
Today I did an about-face and have decided I completely support these lawsuits. The 3G connectivity from my iPhone is unacceptable. I have a consistent 5 bars of 3G in my office at work yet the 3G data rate is more often zero (cannot connect to anything) than it is connected. It's random, it's annoying, and it's unacceptable.
You ask why I don't return the phone. Because my return period has passed--I cannot do so. I'm locked in now. Unless you're willing to pay out the remainder of my AT&T contract for the next 22 months and give me $400 back for my iPhone, shut up. Seriously--shut up. I'm having real 3G problems and you making fun of the situation is making it worse not better. Be constructive or keep your wisecracks to yourself.
Quote:
Originally Posted by solipsism
So your issues started after your full month grace period ended? If that is the case, then why would think it's okay to sue Apple if the device was working fine. If you think something has broken in the phone you have a 12 month warranty on it. If it was happening for the the 4.3 weeks you first had it why did you not return it?
I was wondering the same thing, you've read my mind
I only experienced the 3G dropped call issue once last weekend in Dallas while I was in a parking lot inside my car. The iPhone refused to connect but guess what? I left my car and 6 ft away it works perfect. Additionally, I used to get Edge service only in my hotel room, which have a full glass exterior wall, while full 3G coverage in the hotel parking. I think the issue has to do with AT&T network not the iPhone itself (at least since the 2.0.2 update).
It's random, it's annoying, and it's unacceptable.
I am on the fence about these lawsuits. I would like to know what else has been done in terms of approaching ATT, or what CAN be done. The litigious approach to dealing with problems doesn't sit well with me when it comes to gadgets, even if they are essential gadgets. Having said that I think people are little quick to jump all over these people. I can totally relate to the frustration of being sold a service that simply does not work. It is unacceptable and ATT should hand back the money charged to all clients who are paying for a service not working as advertised. Likewise, if the problem lies with the hardware, Apple should refund. End of story. How hard is it to ascertain whether it is the phone or the service (for each client)? And once proven, don't consumers have the right to refunds? It is not just about refunds, though. These days we live by email and web services, whether through cell phones or cable or whatever. From experience it may be true that it is unwise to leave trusted services behind and jump to a new service / product, but it is hardly a defence for poor implementation. People rely on ATT services and Apple products in a profound way. A lot is at stake (have you ever lost your cell? Experienced the pain when mail servers break?) and so when ATT or Apple or whoever bring a new product to the market and make promises through advertising campaigns they should be held accountable. Like the mobileMe debacle, if I had lost most of my email I would have expected SJ himself to come to my house and apologize profusely. It would have been that freaking serious. Yeah, I back up but if I had been out of the country on business... I would have imploded.
Maybe the answer is for all these advertisements to carry long and wordy disclaimers like the medical ads? Ouch!
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
What we got here here are the blood sucking leeches... I mean lawyers. The legal system allows them to sue anybody. There is no penalty for frivolous suits. Counter suing lawyers is difficulty... better have deep pockets.
Look who runs our governments... no engineers, no successful businessmen/women, no physicians, etc. Just lawyers. What happened to tort reform?
QFT.
These worthless ambulance chasers are ruining our country, driving up the cost of services and products that we buy, and in general, helping make this country more miserable to live in everyday.
Today's scumbag lawyers are a travesty, and have turned a once honorable profession into the most despised sub-species of humankind.
If you don't like the damn thing-return it-good Gawd, like a stack of Ben Franklins is really going to solve anything? Make it faster?
no joke. and if you happen to be beyond the 30 days, you just scream and yell and Apple will give you the full refund with no restocking fee and ATT will waive the ETF just to get rid of you
Today I did an about-face and have decided I completely support these lawsuits. The 3G connectivity from my iPhone is unacceptable. I have a consistent 5 bars of 3G in my office at work yet the 3G data rate is more often zero (cannot connect to anything) than it is connected. It's random, it's annoying, and it's unacceptable.
You ask why I don't return the phone. Because my return period has passed--I cannot do so. I'm locked in now. Unless you're willing to pay out the remainder of my AT&T contract for the next 22 months and give me $400 back for my iPhone, shut up. Seriously--shut up. I'm having real 3G problems and you making fun of the situation is making it worse not better. Be constructive or keep your wisecracks to yourself.
Sorry, but return the phone and if you complain enough to AT&T (just like any other cell provider), they will give you a refund with no penalty. They do it all the time. Did you ever think about exchanging the phone for another one under the WARRANTY? Maybe if your phone has a full signal, but no data rate, your phone is not working properly. So how does your phone work OUTSIDE of your office??? Maybe it is your building that is blocking a signal, not the phone! If your phone works everywhere except your office, than you are just as stupid as the other idiot plaintiffs starting these lawsuits.
I had a phone with Sprint. When I moved, the phone didn't work at my new home, but worked everywhere else. Did I sue them? Hell no! I went with another carrier! No one forced you to buy the iPhone 3G the day it came out. Maybe you should have waited to see how things panned out, or maybe check the 3G coverage in your area before you buy the phone. I bet other 3G phones don't work in your office either! By the way, the iPhone 3G does work as advertised. I have seen many of them that work just fine, and the 3G is twice as fast as Edge. Also, there was NEVER a guarantee of 3G coverage for all areas! So good luck on supporting these lawsuits that are full of shit.
We have, to be sure, become a nation of whiners. Pathetic, thumb-sucking, tantrum-throwing whiners. What more needs--or can--be said of this once-proud country. Litigation R Us.
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
If you were dumb enough to pay $2000 for an iPhone, you basically got screwed in the ass. Or are you just trying to make another stupid point? Return your phone and exchange it under warranty and see if another one gives you the same problems. However, I am guessing your phone works great everywhere except your office, so you want to whine like a little baby because you can't surf the internet instead of doing your job at the office.
I only experienced the 3G dropped call issue once last weekend in Dallas while I was in a parking lot inside my car. The iPhone refused to connect but guess what? I left my car and 6 ft away it works perfect. Additionally, I used to get Edge service only in my hotel room, which have a full glass exterior wall, while full 3G coverage in the hotel parking. I think the issue has to do with AT&T network not the iPhone itself (at least since the 2.0.2 update).
We were having problems at the office. 3G did connect, but sometimes the phone didn't ring (we'd just get a message), people complained about not being able to hear us talk, and calls occasionally dropped.
We switched to 2G and all was fine.
Now, on 2.02, we're back on 3G and it's working fine, which is great to see. It's not perfect, but working well enough.
I've probably mentioned 15 times in various forums that our 3G iPhone connection was unreliable, as I sought to find ways around it - but since it's been fixed I've had no reason to mention it. And lawyers are using comments like mine as evidence of a problem? Hardly representative.
Nothing to negative to say about iPhone at all. It won't connect to 3g inside my office which is inside a building which has a lot of steel exposed so I go outside and it's fine. Occasionally I'll download an app which crashes so I delete it and all is well. Sometimes a call is a bit flaky but it's very rare and random.
So it behaves like my Macbook, PSP, PS3, tv, etc.. Ocassionally misbehaving like a naughty kid but it's not lost on me that it's an amazing beautifully designed piece of innovation that's only going to get better.
I wonder if they even noticed apples notes on the bottom of the iphone 3g page on their website and on their disclaimers. I wonder if these people also know that blackberrys are having the same issue on the edge network even prior to the iphone 3g. I hope they know that reliability is not on Apple but on the wireless carrier. People are just money hungry. Below is the link and apples disclaimer at the bottom of the page.
* Comparisons between iPhone 3G (8GB) and first-generation iPhone (8GB) running on EDGE. Actual speeds vary by site conditions. Requires new two-year AT&T rate plan, sold separately to qualified customers. Visit www.wireless.att.com for eligibility information.
Some features, applications, and services are not available in all areas. See your carrier for details. Some applications are not available in all areas. Application availability and pricing are subject to change.
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
I suggest you dload Xcode 3.1 and develop some apps on the iPhone so you can feel better.
Thats just not right, I only paid for a device that was twice as fast as EDGE, not 3.75 times as fast... I should probably sue too.
Between midnight and 3ish am close to a ATT 3g tower in my apt, I get between 1700 and 2400Kbps...thats faster than my $30 land based ATT DSL line...give me tethering or give me a 3g blackberry
I'm not a fan of lawyers but, boy, you guys are brutal. Give the guy a little sympathy. He's having a bad time.
His worst case scenario? Quit AT&T and pay the (still too high but no where near $2,000) $175 termination fee. And that is unlikely if he raises a stink.
Or-wait a few more months until all the issues are worked out.
I am tired of people who early adopt and then complain.
I love my 3G-even with its issues, which ARE NOT as bad as these law suits would have you believe.
I didn't appreciate an insult from someone who has never met me and has no idea what I did or didn't "grasp"
Comments
Why is it in America we for some reason think we are ENTITLED to happiness and perfection?
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
You ask why I don't return the phone. Because my return period has passed--I cannot do so. I'm locked in now. Unless you're willing to pay out the remainder of my AT&T contract for the next 22 months and give me $400 back for my iPhone, shut up. Seriously--shut up. I'm having real 3G problems and you making fun of the situation is making it worse not better. Be constructive or keep your wisecracks to yourself.
So your issues started after your full month grace period ended? If that is the case, then why would think it's okay to sue Apple if the device was working fine. If you think something has broken in the phone you have a 12 month warranty on it. If it was happening for the the 4.3 weeks you first had it why did you not return it?
164 kbps on edge
299kbps on 3g
(both test were ran from my couch with full bars on edge and 2 bars on 3g)
IM GONNA SUE!!!! THEY ADVERTISED IPHONE 3G IS 2X AS FAST .... ITS ONLY 1.82X AS FAST! IVE BEED DECEIVED AND WRONGED BY APPLE.
131 Kbps on EDGE
492 Kbps on 3G
Thats just not right, I only paid for a device that was twice as fast as EDGE, not 3.75 times as fast... I should probably sue too.
Granted there are times when neither EDGE or 3G data seem to work, but I realize that I am in a city filled with smart phones that consume wireless data bandwidth and as such it is simply a natural result of sharing this fair planet with other people who crave the internet in their pocket. Not to mention I would realize that Apple isn't the company responsible for the towers and actual service, the company who gets the monthly fortune is responsible.
Anyways, do I have a case for false advertising?
-Scott
Just about every phone company has some kind of coverage deficit... or a particular phone does not work perfect. People return all the time.
What we got here here are the blood sucking leeches... I mean lawyers. The legal system allows them to sue anybody. There is no penalty for frivolous suits. Counter suing lawyers is difficulty... better have deep pockets.
Look who runs our governments... no engineers, no successful businessmen/women, no physicians, etc. Just lawyers. What happened to tort reform?
Today I did an about-face and have decided I completely support these lawsuits. The 3G connectivity from my iPhone is unacceptable. I have a consistent 5 bars of 3G in my office at work yet the 3G data rate is more often zero (cannot connect to anything) than it is connected. It's random, it's annoying, and it's unacceptable.
You ask why I don't return the phone. Because my return period has passed--I cannot do so. I'm locked in now. Unless you're willing to pay out the remainder of my AT&T contract for the next 22 months and give me $400 back for my iPhone, shut up. Seriously--shut up. I'm having real 3G problems and you making fun of the situation is making it worse not better. Be constructive or keep your wisecracks to yourself.
So your issues started after your full month grace period ended? If that is the case, then why would think it's okay to sue Apple if the device was working fine. If you think something has broken in the phone you have a 12 month warranty on it. If it was happening for the the 4.3 weeks you first had it why did you not return it?
I was wondering the same thing, you've read my mind
I only experienced the 3G dropped call issue once last weekend in Dallas while I was in a parking lot inside my car. The iPhone refused to connect but guess what? I left my car and 6 ft away it works perfect. Additionally, I used to get Edge service only in my hotel room, which have a full glass exterior wall, while full 3G coverage in the hotel parking. I think the issue has to do with AT&T network not the iPhone itself (at least since the 2.0.2 update).
It's random, it's annoying, and it's unacceptable.
I am on the fence about these lawsuits. I would like to know what else has been done in terms of approaching ATT, or what CAN be done. The litigious approach to dealing with problems doesn't sit well with me when it comes to gadgets, even if they are essential gadgets. Having said that I think people are little quick to jump all over these people. I can totally relate to the frustration of being sold a service that simply does not work. It is unacceptable and ATT should hand back the money charged to all clients who are paying for a service not working as advertised. Likewise, if the problem lies with the hardware, Apple should refund. End of story. How hard is it to ascertain whether it is the phone or the service (for each client)? And once proven, don't consumers have the right to refunds? It is not just about refunds, though. These days we live by email and web services, whether through cell phones or cable or whatever. From experience it may be true that it is unwise to leave trusted services behind and jump to a new service / product, but it is hardly a defence for poor implementation. People rely on ATT services and Apple products in a profound way. A lot is at stake (have you ever lost your cell? Experienced the pain when mail servers break?) and so when ATT or Apple or whoever bring a new product to the market and make promises through advertising campaigns they should be held accountable. Like the mobileMe debacle, if I had lost most of my email I would have expected SJ himself to come to my house and apologize profusely. It would have been that freaking serious. Yeah, I back up but if I had been out of the country on business... I would have imploded.
Maybe the answer is for all these advertisements to carry long and wordy disclaimers like the medical ads? Ouch!
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
Yeah it eluded me... loser...
What we got here here are the blood sucking leeches... I mean lawyers. The legal system allows them to sue anybody. There is no penalty for frivolous suits. Counter suing lawyers is difficulty... better have deep pockets.
Look who runs our governments... no engineers, no successful businessmen/women, no physicians, etc. Just lawyers. What happened to tort reform?
QFT.
These worthless ambulance chasers are ruining our country, driving up the cost of services and products that we buy, and in general, helping make this country more miserable to live in everyday.
Today's scumbag lawyers are a travesty, and have turned a once honorable profession into the most despised sub-species of humankind.
If you don't like the damn thing-return it-good Gawd, like a stack of Ben Franklins is really going to solve anything? Make it faster?
no joke. and if you happen to be beyond the 30 days, you just scream and yell and Apple will give you the full refund with no restocking fee and ATT will waive the ETF just to get rid of you
Today I did an about-face and have decided I completely support these lawsuits. The 3G connectivity from my iPhone is unacceptable. I have a consistent 5 bars of 3G in my office at work yet the 3G data rate is more often zero (cannot connect to anything) than it is connected. It's random, it's annoying, and it's unacceptable.
You ask why I don't return the phone. Because my return period has passed--I cannot do so. I'm locked in now. Unless you're willing to pay out the remainder of my AT&T contract for the next 22 months and give me $400 back for my iPhone, shut up. Seriously--shut up. I'm having real 3G problems and you making fun of the situation is making it worse not better. Be constructive or keep your wisecracks to yourself.
Sorry, but return the phone and if you complain enough to AT&T (just like any other cell provider), they will give you a refund with no penalty. They do it all the time. Did you ever think about exchanging the phone for another one under the WARRANTY? Maybe if your phone has a full signal, but no data rate, your phone is not working properly. So how does your phone work OUTSIDE of your office??? Maybe it is your building that is blocking a signal, not the phone! If your phone works everywhere except your office, than you are just as stupid as the other idiot plaintiffs starting these lawsuits.
I had a phone with Sprint. When I moved, the phone didn't work at my new home, but worked everywhere else. Did I sue them? Hell no! I went with another carrier! No one forced you to buy the iPhone 3G the day it came out. Maybe you should have waited to see how things panned out, or maybe check the 3G coverage in your area before you buy the phone. I bet other 3G phones don't work in your office either! By the way, the iPhone 3G does work as advertised. I have seen many of them that work just fine, and the 3G is twice as fast as Edge. Also, there was NEVER a guarantee of 3G coverage for all areas! So good luck on supporting these lawsuits that are full of shit.
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
If you were dumb enough to pay $2000 for an iPhone, you basically got screwed in the ass. Or are you just trying to make another stupid point? Return your phone and exchange it under warranty and see if another one gives you the same problems. However, I am guessing your phone works great everywhere except your office, so you want to whine like a little baby because you can't surf the internet instead of doing your job at the office.
I only experienced the 3G dropped call issue once last weekend in Dallas while I was in a parking lot inside my car. The iPhone refused to connect but guess what? I left my car and 6 ft away it works perfect. Additionally, I used to get Edge service only in my hotel room, which have a full glass exterior wall, while full 3G coverage in the hotel parking. I think the issue has to do with AT&T network not the iPhone itself (at least since the 2.0.2 update).
We were having problems at the office. 3G did connect, but sometimes the phone didn't ring (we'd just get a message), people complained about not being able to hear us talk, and calls occasionally dropped.
We switched to 2G and all was fine.
Now, on 2.02, we're back on 3G and it's working fine, which is great to see. It's not perfect, but working well enough.
I've probably mentioned 15 times in various forums that our 3G iPhone connection was unreliable, as I sought to find ways around it - but since it's been fixed I've had no reason to mention it. And lawyers are using comments like mine as evidence of a problem? Hardly representative.
So it behaves like my Macbook, PSP, PS3, tv, etc.. Ocassionally misbehaving like a naughty kid but it's not lost on me that it's an amazing beautifully designed piece of innovation that's only going to get better.
Yeah it eluded me... loser...
I'm not a fan of lawyers but, boy, you guys are brutal. Give the guy a little sympathy. He's having a bad time.
http://www.apple.com/iphone/
* Comparisons between iPhone 3G (8GB) and first-generation iPhone (8GB) running on EDGE. Actual speeds vary by site conditions. Requires new two-year AT&T rate plan, sold separately to qualified customers. Visit www.wireless.att.com for eligibility information.
Some features, applications, and services are not available in all areas. See your carrier for details. Some applications are not available in all areas. Application availability and pricing are subject to change.
Because I'm paying $2000 for the phone and 2 years of the contract, and my return period is expired so I have no option to return it? I'm sorry if that extremely simple concept has somehow eluded you.
I suggest you dload Xcode 3.1 and develop some apps on the iPhone so you can feel better.
I just ran a speed test in Philadelphia...
131 Kbps on EDGE
492 Kbps on 3G
Thats just not right, I only paid for a device that was twice as fast as EDGE, not 3.75 times as fast... I should probably sue too.
Between midnight and 3ish am close to a ATT 3g tower in my apt, I get between 1700 and 2400Kbps...thats faster than my $30 land based ATT DSL line...give me tethering or give me a 3g blackberry
I'm not a fan of lawyers but, boy, you guys are brutal. Give the guy a little sympathy. He's having a bad time.
His worst case scenario? Quit AT&T and pay the (still too high but no where near $2,000) $175 termination fee. And that is unlikely if he raises a stink.
Or-wait a few more months until all the issues are worked out.
I am tired of people who early adopt and then complain.
I love my 3G-even with its issues, which ARE NOT as bad as these law suits would have you believe.
I didn't appreciate an insult from someone who has never met me and has no idea what I did or didn't "grasp"