iPhone push email half-working

in iPhone edited January 2014
I have Yahoo! and MobileMe email accounts configured on my iPhone, and have noticed the push behavior is (shockingly) not working 100% correctly all of the time.

Incoming unread email appears as it should; the Mail icon badge lights up with new unread email within 10 seconds of it arriving. But if I read the email somewhere other than the iPhone, the "unread messages" badge refuses to update to reflect fewer unread messages until I manually go into the inbox for that account and force it to retrieve new email messages.

I spent a half hour chatting with an Apple support specialist about this, and they had me turn off Push, power down the phone for 30 seconds, then reverse those two steps. No change. Then they had me delete and re-add the account. No change.

I recognize that being alerted about incoming mail is clearly more important than seeing your "unread message" count go down, but I know this has worked in the past. Is anyone else experiencing this? Can someone who has a Push account configured try this scenario out and tell me if it is working for them?


  • Reply 1 of 2
    cam'roncam'ron Posts: 503member
    Something I found out with BES (Blackberry) is that pushing new emails takes precedence over syncing up deletions, etc. It would make sense that it is a similar situation here. The BES deletion syncs can take from 15-30 min., see if this occurs similarly on your iPhone.
  • Reply 2 of 2
    bbwibbwi Posts: 812member
    Is it happening with both Yahoo and MobileMe accounts?
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