OSX and external CD burner problems

in macOS edited January 2014
I just installed 10.2.2 on my iMac 450. Everything works great except for my external CD burner. I've got a Que Fire 10x12x32 which is suppose to be supported in OSX. When I look at the preferences in iTunes the drive is recognized and pops up as the default burner. However, when I try to actually burn something I get a "CD burner or software not found" message.

What's up? Thanks for your help in advance.

Mod's if this should be in Genius Bar then just bump it on over. Thanks!



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