Review roundup: Zune HD plays catchup to iPod touch

Posted:
in iPod + iTunes + AppleTV edited January 2014
Though the new Zune HD portable media player from Microsoft is garnering mostly positive reviews, critics say it's likely too little, too late against Apple's dominant iPod touch.



Seen as a response to Apple's iPod touch, the new touchscreen Zune HD is viewed as a major improvement over the previous hardware from Microsoft. It sports an OLED multi-touch screen, can tune into HD radio stations, offers playback of high-definition movies and TV shows, and has access to the $15/month unlimited download Zune Pass.



The hardware is available with a 16GB capacity for $220 and 32GB for $290. Currently, it is only compatible with Windows machines.



But for all its promoted advantages the Zune HD has over its competitors, the new hardware also offers many things the iPod touch introduced years ago, including a full-fledged Web browser and games and applications. On the former, it's simply playing catchup, and on the latter, it will likely never compete with Apple's 75,000 program deep App Store.



Here are some of the Zune HD review highlights:



The New York Times' David Pogue:



The Zune HD is a truly beautiful piece of hardware and software from Microsoft, but it's hard not to feel sorry for the software giant, who, despite releasing a good product, only has 1.1 percent of the music player market.



"If this thing came out in a parallel universe where the iPod didn?t exist, it would be hailed as a god." The iPod catalog is "superior" to the Zune, while the Zune's reputation is "for weirdos and losers."



"The Zune HD player isn?t perfect, but it?s every bit as joyful, polished and satisfying as its rival. The question is whether Microsoft will stick it out long enough to close the catalog gap, the ecosystem gap and the image gap."



HD radio is a plus, but not a "killer app." The Zune music store can't compete with iTunes: only six million songs, 10,000 TV shows and 500 movies. Only nine apps currently available.



Zune Pass is appealing, Application store will grow, and all available software will be free. Music player is attractive and is full of "clever features." Web browser is basic, but "works well."



"Over all, Microsoft has done a truly beautiful job of this player and its software."



Chicago Sun-Times' Andy Ihnatko:



Microsoft's style is like a reckless gun-toting Tony Montana, spraying bullets until something works; Apple is like patient sniper that takes one shot and makes it count.



"Microsoft has finally hit its target squarely. It?s a wonderful player that triumphantly justifies its existence in a world dominated by iPods. This statement will come as a significant shock to folks who remember how I began my review of the original Zune a few years ago."



Zune desktop app is "useful, clean," but the user interface is a "mixed bag." "There are times when I wish that Microsoft went with a dull, utilitarian interface like iTunes."



"The Zune is paradise for musical explorers. Acquisition can be spawned by a mere vague interest, and thus a vague interest can create a passionate following for a performer. 15 bucks a month seems like short money for that kind of service."



Microsoft's "points" system used to purchase movies and music is frustrating, rather than transacting with real money.



Wi-Fi sync works well and is very convenient; Zune HD UI is "a serious leap forward" from the iPod's "dull" media player.



As a music player it's "magnificent," though the iPod touch offers more value with the App Store. "Dig a hole somewhere. Drop all of the preceding Zunes in there. Forget they ever existed. The Zune HD is all about Patience Rewarded."



The Associated Press' Rachel Metz:



One of the best parts of the Zune HD is its multi-touch screen. "Videos and photos look super crisp, and I had no problem snuggling up with the Zune HD while watching an episode of sketch comedy show 'The State' that I downloaded from the Zune Marketplace over the corresponding computer software."



With the $90 dock sold separately, 720P HD movies can be played back on an HDTV.



The HD radio receiver, though, is "more impressive," but while HD radio stations were definitely clearer than FM, it isn't a huge leap.



The browser works, but has no support for Flash videos or YouTube. "Still, it has an easy-to-use touch-screen keyboard for entering Web site addresses, and it's good for reading the news, checking e-mail or updating your status on Facebook."



"The Zune HD proves the device is starting to come into its own as a multimedia contender. It's not quite there yet, but I am curious to see what Microsoft comes up with next."



Boston Globe's Hiawatha Bray:



The Zune HD is better than Apple's 2006 iPod players. "Too bad it's 2009."



The hardware makes the iPod touch look "fat and clunky." "The Zune?s sleek, angular look is made possible by a touchscreen that uses organic light-emitting diode, or OLED, technology, instead of the standard liquid crystal displays. OLEDs generate their own light, so there?s no little bank of fluorescent lamps mounted behind the screen. That makes the Zune remarkably thin and light."



Zune Pass subscribers can keep 10 MP3s per month even after they stop paying the $15 subscription. "It's unlimited listening at a dirt-cheap price; Apple ought to offer something like it."



The world has "moved on" from media players in the last three years. Now the iPod touch is all about the applications.



"Microsoft?s built a fine product, all right. Just not soon enough."



Other takes on the Zune HD are available from PCWorld, Ars Technica, PCMag.com, and Gizmodo.
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Comments

  • Reply 1 of 231
    Microsoft's new "wheel" has been hailed as having a revolutionary design, impeccable engineering, and a ton of potential uses, since none has been developed for its launch. Microsoft's wheel shows that the poor software giant has come up with a rare "hit" dismissing all the critics who so loudly railed against its previous efforts at "square" and triangular" versions. The company has such a hit on its hands, feeling on a roll - so to speak- that rumors are they'll develop a new form of energy transmission. Insiders call it "electricity".
  • Reply 2 of 231
    sheffsheff Posts: 1,407member
    Quote:

    Zune's reputation is "for weirdos and losers.







    I looked at HD in order to NOT buy the "new" iPod touch, as I have been pissed off due to lack of camera/ mic and radio. While Zune has the radio, I still decided to buy the iTouch. Enough said.
  • Reply 3 of 231
    Quote:
    Originally Posted by sheff View Post






    I looked at HD in order to NOT buy the "new" iPod touch, as I have been pissed off due to lack of camera/ mic and radio. While Zune has the radio, I still decided to buy the iTouch. Enough said.



    What's an "ITouch"?\
  • Reply 4 of 231
    I'm a weirdo and a loser, but I don't have a Zune.
  • Reply 5 of 231
    al_bundyal_bundy Posts: 1,525member
    nice device and looks like it does what it does pretty well



    but this is 2009 and a PMP is just an app because even the cheapo hardware is capable of so much more. the Zune is slightly better than a Nano, but not near as good as a Touch



    maybe everyone is on Prozac because it's always raining in Seattle, but no SDK for a device like this?
  • Reply 6 of 231
    jeffdmjeffdm Posts: 12,951member
    I didn't realize the Zune HD AV dock was $90. That's a bit much in my opinion, if it really costs that much extra just to take advantage of the "HD" part of the name.
  • Reply 7 of 231
    jeffdmjeffdm Posts: 12,951member
    Quote:
    Originally Posted by G.O.A.T View Post


    What's an "ITouch"?\



    Let's not do this, OK? Everyone knows what it is, no reason for the theatrics.
  • Reply 8 of 231
    sheffsheff Posts: 1,407member
    Quote:
    Originally Posted by G.O.A.T View Post


    What's an "ITouch"?\



    You see when i get home, iTouch ..... er.... like my ipod and stuff.
  • Reply 9 of 231
    [QUOTE=AppleInsider;1483710]Though the new Zune HD portable media player from Microsoft is garnering mostly positive reviews, critics say it's likely too little, too late against Apple's dominant iPod touch.



    Sony made slicker and better looking devices in the 80's than the Zune HD. It is so yesterday and the user interface is actually retarded, confused, disjointed and not ready for prime time. Even another year and another billion in "buying" engineers to reinvent the wheel wouldn't yield a worthy iPod Touch competitor. But the real problem with Microsoft is that they have no imagination or innovation and they just don't and never will - get it....



    Too little too late and a futile effort that will be obsolete before it upgrades.
  • Reply 10 of 231
    Quote:
    Originally Posted by JeffDM View Post


    Let's not do this, OK? Everyone knows what it is, no reason for the theatrics.



    I didn't, that's why I asked.
  • Reply 11 of 231
    Too little, too late. We're moving toward device convergence. This thing's dead in the water. The browser is lousy, too. And apparently, booting up apps takes forever.



    Too bad it’s 2009. Someone should have told the designers at Microsoft. They've created a half-decent handheld (only three years after it really mattered) when everyone has come to expect a lot more.



    What does the Zune HD offer?



    A few applets - weather, a few games, etc. All were thrown and cobbled together by MS, who says it has no plans to open up the platform to developers. “The goal is not to be a fitness device or a restaurant-finding device. It’s to be a great music and video player.’’



    Uh . . . actually no. The goal IS to be a fitness device or a restaurant-finding device, along with a great music and video player. Duh!! The goal IS to be a device that does everything and does it reasonably well. Why does MS constantly feel the need to move backward?



    You want limited and closed? Look no further than the Zune HD. Makes Apple's rules and regs for the iPod look like open source.



    But Apple already makes great music and video players, which also happen to be great pocket-size personal computers. Add in an ocean of iPod accessories, and you’d need a really good reason to buy any other brand. the Zune HD is a great product . . . three years ago.



    And as for 720p playback, the iPod Touch is apparently capable of that. Apple can flip the switch on that little feature any time. Apart from the HD radio (US-only) and the OLED screen, there's no real reason (certainly not enough given what Apple brings to the table) to own one of these things, unless you're a die-hard MS fan (not sure why, but I'll go with it) who had to suffer the shame of using an Apple product and the constant reminders of MS' failures outside the OS realm.



    Sorry MS, but this baby is stillborn. Again.
  • Reply 12 of 231
    Another disappointing smear article of the Zune HD. Microsoft must of hit a nerve for them to hit this kind of low here.
  • Reply 13 of 231
    There was great article by Prince McLean on AI Monday about how the Zune HD's virtues or advantages over the iPod touch really aren't what they seem, if you haven't read it go here



    Particularly of interest in how the OLED screen actually is a DISADVANTAGE.



    Microsoft has been nothing but dog crap lately. A total reactionary company that has failed to innovate. The last time they did anything innovating, Bill Clinton was still President. The only thing Microsoft has done lately that's worth any salt has been the XBox and on the server side of things. Everything else has been utter crap. Don't start with Windows 7 being good. You know why Windows 7 is a POS? Because it's what Vista was SUPPOSED to be and Vista was what? 3 years late? And now its 2 years later? So basically they released the proper OS 5 years late and people are hailing it as a GOOD product? Why do we reward mediocrity?



    The Zune in general is no exception. Microsoft has been too little too late to the party for too long. As the reviews said, it's better than Apple's 2006 offerings, too bad its now 2009.
  • Reply 14 of 231
    ::cough:: Iphone windows mobile ::cough::
  • Reply 15 of 231
    Quote:
    Originally Posted by rmm21 View Post


    Another disappointing smear article of the Zune HD. Microsoft must of hit a nerve for them to hit this kind of low here.



    Judging by what MS has rolled (stumbled) out of Redmond over the last 10 years (one joke after another), these "smear" articles are entirely appropriate and more often than not, absolutely correct.



    I'm sure all the AI articles abut the original Zune were also "smears" right? Now we're seeing another late me-too attempt by MS, in which they are actually moving backward. It's the original Zune situation all over again.
  • Reply 16 of 231
    Quote:
    Originally Posted by Quadra 610 View Post


    Judging by what MS has rolled (stumbled) out of Redmond over the last 10 years (one joke after another), these "smear" articles are entirely appropriate and more often than not, absolutely correct.



    I'm sure all the AI articles abut the original Zune were also "smears" right? Now we're seeing another late me-too attempt by MS, in which they are actually moving backward. It's the original Zune situation all over again.



    It gets old. I like reading the articles around here, but then every once in a while they gripe about something Microsoft is doing. Who cares? I don't come here for MS news, I come here for Apple news lol.



    Seriously, if another company made the zune, it wouldn't get much attention around here, and if anything, people like you would admit it's a very good alternative to an ipod touch.



    I see the same thing when people wanna talk about politics. Favoritism seems to crowd the brain and push common sense out.
  • Reply 17 of 231
    Quote:
    Originally Posted by rmm21 View Post


    Another disappointing smear article of the Zune HD. Microsoft must of hit a nerve for them to hit this kind of low here.



    Though, it seems that the reviewers in general actually liked the device. And seeing the "Pro-Apple" talk thrown in these snippets of their reviews, the positive in the reviews has to mean even more.



    I'm just glad that there is competition! (Though, I'm still holding out for the Zii Egg)





    And for my standard: This is not APPLE news!!
  • Reply 18 of 231
    The problem with Microsoft these days (as it seems to me at least) is that they as a company are a control freak. They want to be the best at everything and don't like it when Apple, Google, Sony or even Netscape do something better than them. Having Steve Ballmer in charge doesn't help that much.



    As a result, Microsoft has grown too big to be managed properly, with a singular goal and vision. They also seem singularly devoted to chasing their competitors at what their competitors do best, and in doing so have lost focus on what it is Microsoft do best.



    Take a look at their operating system. Windows XP came out the same year as the first iteration of OS X. Since then, Windows Vista and Windows 6.1 have been a game of catch up with OS X's ease-of-use and good looks, instead of concentrating on its own business-space strengths where it could excel.



    Then Google. Microsoft comes across as insanely jealous of Google's popularity in the internet search field, as well as their space in cloud computing.



    And in competing with Nintendo and Sony in the console space, Microsoft has lost billions of dollars in selling machines at below build cost, not to mention the Red Ring of Death issues that plagued many of the early consoles.



    Microsoft continue to be obsessed too with getting their own - proprietary - file formats to be common usage. Silverlight came out way to late to compete with Flash. WMV is a hopelessly inefficient format. Their DRMs (which they are really too keen on) are far too restrictive and hated by everyone but the record companies.



    And then we come to the Zune. They hate the fact that Apple have made a player that has become so ubiquitous in its field that "iPod" has become the default name for any MP3 player, like Hoover did before it in vacuum cleaners. That want a piece of that because they hate the fact that anyone is better than them at anything.



    Microsoft comes across as a company who just want to be loved, but try to do so by doing what everyone else who is loved do already, but not as well.



    If Microsoft spent more time playing to their own strengths instead of everyone else's, they'd be better off.
  • Reply 19 of 231
    Quote:

    Favoritism seems to crowd the brain



    Totally. I am totally there. I make no bones about my utter hatred for Microsoft. I fell for their crap for fall too long and feel the fool for buying their insecure, out-of-date crap. Fortunately I never bought a Zune but did go down the horrid "Sansa Fuze" road.



    When a company continuously produces sub-par dog shit and keeps touting it as the newest thing they deserve to be crowded out of my Mac fanboy, iPod Touch loving, OSX adoring, Macbook worshipping mind.



    Oh yeah, and I have earned the right to smear, snark and hate the shit out of them. I'm a switcher.
  • Reply 20 of 231
    [QUOTE=



    Oh yeah, and I have earned the right to smear, snark and hate the shit out of them. I'm a switcher.[/QUOTE]



    That's freakin awesome!!!
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