Macbook Pro did weird blue screen instant-restart
I was working normally on my computer today, using mostly Excel and Firefox, when suddenly the whole screen went bright blue for a second. Then my display came back, but all of the programs I had open were closed, and things started opening like I had just restarted my computer (I have a few programs set to automatically open when I start my computer). I was totally confused but went back to work, and then it happened again 10 minutes later. I shut down my computer for a while after that, and it hasn't happened again, but I'm really worried. What could this be a problem with?
I have a very new (purchased in June) MacBook Pro with 2.53 GHz and 4 GB memory, if that matters at all.
Thanks for any advice!
I have a very new (purchased in June) MacBook Pro with 2.53 GHz and 4 GB memory, if that matters at all.
Thanks for any advice!
Comments
If it's all about Mac OS, it's not too much likely, yet you might just have hit F11 key, which hides (minimizes) all windows, or F12 key, which activates dashboard.
Also, -- I'm still talking about Mac OS only -- MBPs have huge problems in Leopard drivers of NVIDIA graphic cards. Suddenly, the whole screen becomes speckled, oftenly greenish (blue?). Updates since 10.5.6 seem to have made that happening less frequently, yet, the logs show the problem is still there.
What OSX version are you running?
10.6.1, Snow Leopard. I just upgraded.
The blue death just happened again, the exact same way, and I was also using Excel. I think my Excel must be corrupt or something, or incompatible with Snow Leopard.
10.6.1, Snow Leopard. I just upgraded.
The blue death just happened again, the exact same way, and I was also using Excel. I think my Excel must be corrupt or something, or incompatible with Snow Leopard.
Indeed. And that fits the pattern.
If you want to avoid that behavior I would restore Leopard (got Time Machine?) and try SL again when OSX.6.2 is out. That might cure it.
From what I've ben able to gather, it's the result of using outdated or incompatible software. What version of Office are you using?
Thanks for explaining exactly what was happening, that makes a lot of sense!
I'm using Office 2004.
Likely the issue right there. Leopard had enough issues with Office 2004, it's likely to be even worse with Snow Leopard.
Thanks.
RT
Oh, I forgot to put that I use Office 2008
I don't this problem so farand have 10.6.1 and Office 2008
One thing which may or may not work is re-install the latest update for office 2008 this fixed some issues I had under leopard and may work now.
BTW, I replaced the kensginton Mouseworks software with Steermouse 4.0 and that works fine.
Is your Office 2008 fully updated?
I don't this problem so farand have 10.6.1 and Office 2008
One thing which may or may not work is re-install the latest update for office 2008 this fixed some issues I had under leopard and may work now.
The blue-screen quick restart is caused by the system logging the user out and immediately back in. A kernel panic would manifest in a dimmed screen with a black box, stating in white text "You must restart your computer, hold down the power button for five seconds" or something along those lines, in about four different languages. In extreme cases, it can also manifest in raw EFI debug text appearing on top of the current screen contents.
My MBP did the same blue screen restart running Final Cut Studio 2 with the latest updates. It has happened before and I asked a friend who has the same model as me and he tells me his did this using Red alert and CS4. Another friend told me the same thing happened to him but on an older model. Does anybody knows how to fix this?
MBP 5.1 Intel Core Duo 2.4 Ghz Nvidia GeForce 9400M Nvidia GeForce 9400M GT 250Gig HD OSX 10.5.8
Alex
You know what, I reproduced it under regular Leopard 10.5.8 with just Firefox for Mac OS X. No, no, none of applications, having been running, was unloaded, yet the machine did log me out and then back in via the blue screen.
Everything including Firefox is perfectly up to date. I never had a single MS application installed on my Macs. It never happened to me for more than a decade.
Well, our beloved Apple have delivered something special both into X.5.* and into X.6.* And I believe we can beg for a fix until the Second Coming, nothing will happen, I bet.
I'm running 10.5.8 on an iMac 2.93 Intel Core 2 Duo with 4GB of RAM. Microsoft Word 2004 was open, but it was running in the background.
I was working in Photoshop CS when everything crashed. It's the first time I've encountered the problem in the year since I started using this computer.
This being said we are not really any closer to figuring out what caused the WindowServer (a generally very reliable bit of software) to crash. A list of suspects (there are more):
1) The copy of the OS in memory got corrupted somehow and this was a once-only event.
2) You have a bad bit of RAM, and the WindowServer, or some bit of information it was using happened to get loaded into it.
3) Some application gave the WindowServer something so bad that it crashed. This could be a one-off, or repeatable. If it is repeatable Apple would probably love to get this as a bug report (with enough details to reproduce). WindowServer is somewhere they put a lot of time into testing.
4) Something is going wrong with the graphics card drivers, this is a little like #3 for most purposes.
5) Something is wrong with your graphics card hardware. The hardware tests disc might be able to diagnose this, but only if it is something that they predicted.
6) Your on-disk copy of MacOS is corrupted, reinstalling would solve this, or booting to another OS and proving that it does not happen would be the only proof.
i'm thinking of buying the insurance type deal apple's got going on but this seems kinda like a scam. wtf did i just drop over $1k for if the thing doesn't allow me to perform very basic functions?