Steve Ballmer: Safari a 'rounding error,' Mac losing market share

Posted:
in General Discussion edited January 2014
Microsoft executive Steve Ballmer went on the offensive against Apple in a recent interview, stating that Windows has gained market share on OS X, and that the browser Safari is a "rounding error."



In the third part of an interview with TechCrunch, Ballmer said that he believes the higher price of Mac hardware has turned away some consumers. He said the lower price of Windows 7 is meant to meet the current economic climate.



"We’re gaining share. Apple is expensive," Ballmer said. "And in tough economic environment, people get it. Their model is, by definition, expensive. And we’ve actually held or maybe even gained just a tiny bit of share relative to the Mac in the last 12 months. And it’s not really Snow Leopard. It’s really Windows PCs versus Mac."



Since the debut of new MacBook Pros with cheaper prices this summer, Apple has seen its sales grow, while the rest of the PC industry has shrunk. In July, Apple was the fourth-largest computer maker in the U.S. Mac sales are expected to continue to expand in the just-concluded September quarter.



And at $29, Snow Leopard, Apple's new operating system, comes at a much cheaper price than Windows 7. Initial sales figures showed that OS has had sales twice as high as Leopard and four times better than Tiger.



However, earlier this year, Mac sales were relatively flat before new products were released. And the popularity of netbooks has been a growing market for PC makers. In his interview, Ballmer said that netbooks are "just the first battleground."



Another fight for Microsoft lies in the world of browsers, where Firefox has made significant inroads on Internet Explorer. Ballmer acknowledged the success that Firefox has had, but also took the opportunity to discredit the market share of Google Chrome and Apple's Safari.



"The most successful by far is Firefox," he said. "Chrome is a rounding error to date. Safari is a rounding error to date. But Firefox is not."



The Microsoft chief executive used similar language in July, when he told financial analysts that the rate of Mac adoption is statistically insignificant. He said quarter-to-quarter market share changes between Windows and OS X amount to a "rounding error."



Two years ago, Apple expanded its Safari browser to Windows. It is also the mobile browser on the iPhone and iPod touch. The latest desktop version, Safari 4, garnered 11 million downloads at launch.
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Comments

  • Reply 1 of 219
    The most successful by far is Firefox. Chrome is a rounding error to date. Safari is a rounding error to date. But Firefox is not. The fact that there’s a lot of competitors probably is to our advantage. Yeah, we’re right now about 74 percent overall with the browser market, roughly speaking. But we’re having to compete like heck with IE 8, with great new features. The other guys are getting more and more unanticipated competitive attack factors, the thing that Google announced yesterday where they replaced IE but they don’t tell you. I mean that’s how I would say it. For all intents and purposes of what they’re doing IE is not there. It’s their operating system. Instead of now masked as browser, it’s masked as a plug in basically to IE. So, you know, we’re going to have to compete like heck and you know, see where things go. The one thing that’s unclear is what’s the economic play for anybody else competing with us at the browser level. Is this all about kind of controlling the search box or is it about something else?




    Here’s Windows and Windows is a very successful product. How do you attack Windows? Well, you attack with the high end, and hardware. That’s an attack. That’s – I won’t call it the Snow Leopard attack. I’ll call it the Mac attack of which Snow Leopard is a piece. You could attack from the side. That’s the Chrome – Firefox attack. You can attack from cheap, from below. You’re not from the side. You’re one on one, but that’s kind of a Linux, Android, presumably Chrome OS, who knows, attack vector. You can attack through phones that grow up. You know, mama don’t let your phones grow up to be PCs or something. I don’t know. But that’s another attack vector. So, you could say how do I feel about all these attack vectors? Strong, I feel very strong here.

I mean, we’re gaining share. Apple is expensive. And in tough economic environment, people get it. Their model is, by definition, expensive. And we’ve actually held or maybe even gained just a tiny bit of share relative to the Mac in the last 12 months. And it’s not really Snow Leopard. It’s really Windows PCs versus Mac.




    You’re not from the side. You’re one on one, but that’s kind of a Linux, Android, presumably Chrome OS, who knows, attack vector. You can attack through phones that grow up. You know, mama don’t let your phones grow up to be PCs or something. I don’t know.





    They need to not let this guy communicate with the outside world.



    May he run Microsoft for many years to come.
  • Reply 2 of 219
    I'm afraid I don't understand.



    If Apple's market share is "statistically insignificant", why then did Microsoft finally decide to pump millions of dollars into an ad campaign targeting people who might consider buying Apple computers?



    For that matter, why are reporters even bothering to raise the issue?



    Hmmm.
  • Reply 3 of 219
    teckstudteckstud Posts: 6,476member
    May Apple enable flash on iPhone's Safari so I can actually use it consistently.
  • Reply 4 of 219
    Oh how I hope they maintain this attitude. Remember when Detroit automakers dismissed Toyota, Honda and Nissan?
  • Reply 5 of 219
    Back in the 50's and 60's people thought the Japanese built little junk cars and brushed them away as insignificant. We all know how that turned out. Of course, thankfully, American carmakers are making a comeback, but it's been decades.



    Ballmer appears to have the arrogance of Henry Ford II, past GM Chairmen and other American industrialists. Of course Microsoft isn't sitting still, but they need to be a little more humble and recognize the growth and appreciate the serious competition they are facing.



    Imagine if just one government agency switches to OSX, just one. Or maybe one large company. Then the dominos begin to fall.
  • Reply 6 of 219
    mr omr o Posts: 1,046member




    ? this Ballmer guy is a first class stand up comedian!
  • Reply 7 of 219
    Apparently the prerequisite for a Stanford MBA is a permanent head injury.
  • Reply 8 of 219
    Quote:
    Originally Posted by mosqueda View Post


    Back in the 50's and 60's people thought the Japanese built little junk cars and brushed them away as insignificant. We all know how that turned out. Of course, thankfully, American carmakers are making a comeback, but it's been decades.



    Ballmer appears to have the arrogance of Henry Ford II, past GM Chairmen and other American industrialists. Of course Microsoft isn't sitting still, but they need to be a little more humble and recognize the growth and appreciate the serious competition they are facing.



    Imagine if just one government agency switches to OSX, just one. Or maybe one large company. Then the dominos begin to fall.



    Quite a few large companies have. Including HSBC. Hasn't really made any difference.



    I'm sure I read somewhere that Mac sales are down this year. Maybe one day Apple will pull out altogether and stick to phones and media players
  • Reply 9 of 219
    If I were a MS shareholder, I'd be rather nervous about Ballmer seemingly not taking the threats that Google and Apple pose as far as the internet goes. Google and Apple (and other corporate giants) are pushing free open standards while MS keeps trying to lock everything to a proprietary system. Windows, and especially IE, usage will soon drop as more consumers use other means to access the net. Take the Dell Latitude Z which runs a Linux variant to provide instant on internet and mail. NYT reported that 70% of the time people only used that instead of fully booting into Windows.
  • Reply 10 of 219
    wtf is a rounding error (not literally of course)? Someone tell this guy that some of us are off the coke and can't "get" his train wreck of thoughts. He has some gall to talk about chrome and safari, seeing as these two as well as opera and firefox are pretty much superior to the miserable failure, the idiotic ie, in every possible test be it javascript, rendering engines, security, compliance anything.
  • Reply 11 of 219
    Wow he actually makes some of the more rabid Mac fanboys look level headed. He couldn't be further in denial if he tried.
  • Reply 12 of 219
    Ballmer proves again what an idiot he really is. Maybe someone should tell him that if a customer buys a Mac (with MacOSX) plus a Windows license he/she gets both a Mac and a Windows machine all for the price of one computer. Now that's much better value for money than buying one Windows PC with just a Windows operating system, (along with all its associated anti-malware software). And as far as netbooks are concerned - Ballmer should just wait until Apple releases its new tablet computer. That will surely make Ballmer and Microsoft look stupid once again.
  • Reply 13 of 219
    The Steve Ballmer Delusion Tour:





    Ballmer: Apple won?t dominate the smartphone market - September 25, 2009

    Microsoft CEO Ballmer gets $25,000 raise as company profit plummets 17% - September 19, 2009

    Ballmer grabs Apple iPhone from Microsoft employee and ?stomps? it into ground - September 11, 2009

    Steve Ballmer calls Apple?s Mac market share growth a ?rounding error? - July 31, 2009

    In a roomful of Macs, Ballmer promises ?really amazing? non-Apple PC hardware coming this Christmas - July 30, 2009

    Ballmer attempts to laugh off Google?s Chrome OS challenge - July 14, 2009

    Ballmer: Bad economy is good news for us; who?ll pay $500 for an Apple logo now? - March 20, 2009

    Who?s afraid of Apple? Not Microsoft CEO Steve Ballmer - March 06, 2009

    Microsoft CEO Ballmer dismisses Apple?s iPhone as hype, says Windows Mobile has market momentum - February 28, 2009

    Update: Office 14 slips to 2010, Microsoft copies Apple some more, Ballmer still nuts - February 24, 2009

    House Democratic Caucus resort retreat to host Microsoft CEO Ballmer to talk ?innovation? - February 04, 2009

    Ballmer ordered to testify in ?Vista Capable? class-action lawsuit - November 22, 2008

    Microsoft CEO Ballmer implicated in ?Vista Capable? debacle - November 14, 2008

    Microsoft CEO Ballmer dismisses Google Android as financially unsound - November 06, 2008

    Microsoft CEO Ballmer says Windows 7 is Vista, just ?a lot better? - October 17, 2008

    Microsoft CEO Steve Ballmer doesn?t know that Macs can run Windows - October 06, 2008

    Microsoft CEO Ballmer advises Apple to separate iPhone hardware and software - October 02, 2008

    Microsoft CEO Ballmer: Apple?s iPhone and Mac will lose - September 26, 2008

    Microsoft CEO Steve Ballmer?s retirement date: Never - September 22, 2008

    Microsoft CEO Ballmer on why Apple is thriving - July 24, 2008

    Ballmer idea drought: Microsoft shareholders concerned - July 24, 2008

    Microsoft CEO Ballmer: I?m outta here in 9 or 10 years; as soon as my last kid goes away to college - June 05, 2008

    Microsoft CEO Ballmer grilled at Four Seasons resort; Windows 7 yet another attempt to copycat Apple - June 03, 2008

    Gates, Ballmer preview Windows 7: Multi-Touch and a Dock; Steve Jobs must be so proud - May 28, 2008

    Microsoft CEO Ballmer continues to overstate Zune market share - October 08, 2007

    Ballmer: ?Vista doesn?t get done by three people in a garage in three days? - July 27, 2007

    Ballmer: R&D is how Microsoft stays ?ahead? - May 24, 2007

    Ballmer: ?I run every morning? - May 24, 2007

    Microsoft?s Ballmer: ?No chance Apple iPhone is going to get any significant market share? - April 30, 2007

    Ballmer: Apple not a hot brand, our partners will make look-alike iPhones, I gotta go - March 27, 2007

    Microsoft CEO Ballmer talks infected feet, profuse sweating, and Windows Vista - February 21, 2007

    Ballmer says pirates to blame for poor Vista sales - February 19, 2007

    Ballmer calls Apple ?cute, little tiny niche guy? - February 15, 2007

    Microsoft CEO Ballmer laughs at Apple iPhone - January 17, 2007

    Ballmer: Zune?s Wi-Fi will help Microsoft challenge Apple?s iPod+iTunes - November 14, 2006

    Ballmer: I?m Microsoft?s ?primary champion of innovation? - July 27, 2006

    Microsoft CEO Ballmer spends two days unsuccessfully trying to clean Windows PC malware - June 05, 2006

    Couldn?t you just buy a Mac and run Windows? Microsoft CEO Ballmer: ?No, we prefer real PCs? - April 29, 2006

    Microsoft CEO Steve Ballmer admits to brainwashing his kids not to use Apple iPods - March 28, 2006

    Microsoft CEO Ballmer promises ?amazing wave of innovation? in 2006 - March 23, 2006

    Microsoft?s Ballmer: It?s true, some of Windows Vista?s features are ?kissing cousins? to Mac OS X - September 18, 2005

    Microsoft CEO Steve Ballmer: ?We love to be first? - January 25, 2005

    Microsoft CEO Ballmer: ?Apple iPod users are music thieves? - October 04, 2004

    Microsoft CEO Ballmer on the digital home: ?There is no way that you can get there with Apple? - October 03, 2004
  • Reply 14 of 219
    parkyparky Posts: 383member
    Quote:
    Originally Posted by jiminmissouri View Post


    I'm afraid I don't understand.



    If Apple's market share is "statistically insignificant", why then did Microsoft finally decide to pump millions of dollars into an ad campaign targeting people who might consider buying Apple computers?



    For that matter, why are reporters even bothering to raise the issue?



    Hmmm.



    I was just going to say the same thing.



    MS seems to be spending a lot and talking a lot about something 'insignificant'.



    Bit of a contradiction really, seem to me that Balmer has not got a grip on reality.
  • Reply 15 of 219
    Sometimes I think Ballmer's IQ is a rounding error ... Why does he constantly rant about it if it is so insignificant? Remember the recent iPhone seizure incident.



    Gates must be pulling the strings. This idiot could not be running the company.
  • Reply 16 of 219
    "You’re not from the side. You’re one on one, but that’s kind of a Linux, Android, presumably Chrome OS, who knows, attack vector. You can attack through phones that grow up. You know, mama don’t let your phones grow up to be PCs or something. I don’t know."



  • Reply 17 of 219
    Send in the clown. Oh, never mind. He is already here.
  • Reply 18 of 219
    Ballmer is as qualified to run Microsoft as Harriet Miers was to be on the Supreme Court.



    Ballmer has become synonymous with buffoon.







    Does he consider Zune a rounding error?



    Bing?





    Plenty of people would call Vista a rounding error too, especially compared to expectations.
  • Reply 19 of 219
    Do you ever become weary from your constant jealousy, Steve?
  • Reply 20 of 219
    I never have owned a PC that was not a piece of garbage and I have never owned a windows product that was not also a piece of garbage. Garbage is still garbage no matter how cheap it is.
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