Keynote crashing: help with troubleshooting...

Posted:
in Mac Software edited January 2014
I have a looping, continuously running keynote presentation playing on a Mac Mini.

With some regularity (although most certainly not every time) Keynote crashes with the error "The application quit unexpectedly..."



Can someone offer guidance how I can troubleshoot this?



Here's the error report generated by Keynote. It's all Greek to me...

==========

Process: * * * * Keynote [103]

Path: * * * * * */Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote

Identifier: * * *com.apple.iWork.Keynote

Version: * * * * 5.0.3 (791)

Build Info: * * *Keynote-7910000~93

Code Type: * * * X86 (Native)

Parent Process: *launchd [78]

*

Interval Since Last Report: * * * * *2414946 sec

Crashes Since Last Report: * * * * * 30

Per-App Interval Since Last Report: *1437181 sec

Per-App Crashes Since Last Report: * 30

*

Date/Time: * * * 2010-02-27 14:50:18.414 -0600

OS Version: * * *Mac OS X 10.5.8 (9L31a)

Report Version: *6

Anonymous UUID: *BF2DD6DA-E87C-402D-82A6-48AE2CC5B493

*

Exception Type: *EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread: *5

*

Thread 0:

0 * libobjc.A.dylib * * * * * * * *0x96393461 object_getClass **0

1 * com.apple.Foundation * * * * * 0x928b0b52 NSClassFromObject **34

2 * com.apple.Foundation * * * * * 0x928fe57d -[NSValue init] **29

3 * com.apple.Foundation * * * * * 0x928fe146 _NSNewValue **246

4 * com.apple.Foundation * * * * * 0x928fe037 *[NSValue valueWithBytes:objCType:] **39

5 * com.apple.Foundation * * * * * 0x928e9329 *[NSValue valueWithNonretainedObject:] **137

6 * com.apple.iWork.Keynote * * * *0x001349c3 0x1000 **1259971

7 * com.apple.iWork.Keynote * * * *0x00130d69 0x1000 **1244521

8 * com.apple.iWork.Keynote * * * *0x00121f8d 0x1000 **1183629

9 * com.apple.iWork.Keynote * * * *0x001225cf 0x1000 **1185231

10 *com.apple.iWork.Keynote * * * *0x0011f35e 0x1000 **1172318

11 *com.apple.iWork.Keynote * * * *0x0011e354 0x1000 **1168212

12 *com.apple.iWork.Keynote * * * *0x0011e1c7 0x1000 **1167815

13 *com.apple.Foundation * * * * * 0x928ea483 __NSFireTimer **147

14 *com.apple.CoreFoundation * * * 0x94e678f5 CFRunLoopRunSpecific **4469

15 *com.apple.CoreFoundation * * * 0x94e67aa8 CFRunLoopRunInMode **88

16 *com.apple.HIToolbox * * * * * *0x939192ac RunCurrentEventLoopInMode **283

17 *com.apple.HIToolbox * * * * * *0x939190c5 ReceiveNextEventCommon **374

18 *com.apple.HIToolbox * * * * * *0x93918f39 BlockUntilNextEventMatchingListInMode **106

19 *com.apple.AppKit * * * * * * * 0x902516d5 _DPSNextEvent **657

20 *com.apple.AppKit * * * * * * * 0x90250f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] **128

21 *com.apple.iWork.Keynote * * * *0x001cd63e 0x1000 **1885758

22 *com.apple.iWork.Keynote * * * *0x001c9ce0 0x1000 **1871072

23 *com.apple.iWork.Keynote * * * *0x001c1512 0x1000 **1836306

24 *com.apple.iWork.Keynote * * * *0x001c19c4 0x1000 **1837508

25 *com.apple.iWork.Keynote * * * *0x001c19fd 0x1000 **1837565

26 *com.apple.iWork.Keynote * * * *0x0007b474 0x1000 **500852

27 *com.apple.AppKit * * * * * * * 0x90465f84 -[NSToolbarButton sendAction:to:] **100

28 *com.apple.AppKit * * * * * * * 0x90465f15 -[NSToolbarButton sendAction] **88

29 *com.apple.AppKit * * * * * * * 0x90465496 -[NSToolbarItemViewer mouseDown:] **5076

30 *com.apple.AppKit * * * * * * * 0x9031faf7 -[NSWindow sendEvent:] **5381

31 *com.apple.iWork.Keynote * * * *0x001a8064 0x1000 **1732708

32 *com.apple.AppKit * * * * * * * 0x902ec6a5 -[NSApplication sendEvent:] **2939

33 *com.apple.sf.sfapplication * * 0x0363f25b -[SFAppApplication sendEvent:] **789

34 *com.apple.iWork.Keynote * * * *0x00015d83 0x1000 **85379

35 *com.apple.AppKit * * * * * * * 0x90249fe7 -[NSApplication run] **867

36 *com.apple.iWork.Keynote * * * *0x0000f14f 0x1000 **57679

37 *com.apple.iWork.Keynote * * * *0x0000f0c8 0x1000 **57544

38 *com.apple.iWork.Keynote * * * *0x0000ee60 0x1000 **56928

39 *com.apple.iWork.Keynote * * * *0x0005cd2d 0x1000 **376109

*

Thread 1:

0 * libSystem.B.dylib * * * * * * *0x9338c2e6 semaphore_timedwait_signal_trap **10

1 * libSystem.B.dylib * * * * * * *0x933be2af _pthread_cond_wait **1244

2 * libSystem.B.dylib * * * * * * *0x933bfb33 pthread_cond_timedwait_relative_np **47

3 * com.apple.Foundation * * * * * 0x928fbdbc -[NSCondition waitUntilDate:] **236

4 * com.apple.Foundation * * * * * 0x928fbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] **144

5 * com.apple.Foundation * * * * * 0x928fbb35 -[NSConditionLock lockWhenCondition:] **69

6 * com.apple.AppKit * * * * * * * 0x902b76e8 -[NSUIHeartBeat _heartBeatThread:] **753

7 * com.apple.Foundation * * * * * 0x928b5dfd -[NSThread main] **45

8 * com.apple.Foundation * * * * * 0x928b59a4 __NSThread__main__ **308

9 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

10 *libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 2:

0 * libSystem.B.dylib * * * * * * *0x9338c2e6 semaphore_timedwait_signal_trap **10

1 * libSystem.B.dylib * * * * * * *0x933be2af _pthread_cond_wait **1244

2 * libSystem.B.dylib * * * * * * *0x933bfb33 pthread_cond_timedwait_relative_np **47

3 * ...ple.CoreServices.CarbonCore 0x94f51d96 TSWaitOnConditionTimedRelative **246

4 * ...ple.CoreServices.CarbonCore 0x94f51b76 TSWaitOnSemaphoreCommon **422

5 * ...ickTimeComponents.component 0x91b0165e ReadSchedulerThreadEntryPoint **4724

6 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

7 * libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 3:

0 * libSystem.B.dylib * * * * * * *0x9338c2ce semaphore_wait_signal_trap **10

1 * libSystem.B.dylib * * * * * * *0x93393da5 pthread_mutex_lock **569

2 * com.apple.Foundation * * * * * 0x928bb673 -[NSLock lock] **67

3 * SFWordProcessing * * * * * * * 0x032bfbdd -[SFWPSpellThread pRun:] **289

4 * com.apple.Foundation * * * * * 0x928b5dfd -[NSThread main] **45

5 * com.apple.Foundation * * * * * 0x928b59a4 __NSThread__main__ **308

6 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

7 * libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 4:

0 * libSystem.B.dylib * * * * * * *0x9338c286 mach_msg_trap **10

1 * libSystem.B.dylib * * * * * * *0x93393a7c mach_msg **72

2 * com.apple.CoreFoundation * * * 0x94e66e7e CFRunLoopRunSpecific **1790

3 * com.apple.CoreFoundation * * * 0x94e67aa8 CFRunLoopRunInMode **88

4 * com.apple.audio.CoreAudio * * *0x94ba25f8 HALRunLoop::OwnThread(void*) **160

5 * com.apple.audio.CoreAudio * * *0x94ba2480 CAPThread::Entry(CAPThread*) **96

6 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

7 * libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 5 Crashed:

0 * libSystem.B.dylib * * * * * * *0x93467c7e nanosleep$NOCANCEL$UNIX2003 **0

1 * libSystem.B.dylib * * * * * * *0x93461013 usleep$NOCANCEL$UNIX2003 **61

2 * libSystem.B.dylib * * * * * * *0x93478685 abort **85

3 * libGLProgrammability.dylib * * 0x92fd5df4 (anonymous namespace)::JITEmitter::finishFunction(llvm::Machi neFunction&) **1172

4 * libGLProgrammability.dylib * * 0x92fd32e6 (anonymous namespace)::Emitter::runOnMachineFunction(llvm::Ma chineFunction&) **374

5 * libGLProgrammability.dylib * * 0x92fb24f8 llvm::MachineFunctionPass::runOnFunction(llvm::Fun ction&) **40

6 * libGLProgrammability.dylib * * 0x92ec7c7c llvm::FPPassManager::runOnFunction(llvm::Function& ) **700

7 * libGLProgrammability.dylib * * 0x92ec75c1 llvm::FunctionPassManagerImpl::run(llvm::Function& ) **97

8 * libGLProgrammability.dylib * * 0x92ec74c5 llvm::FunctionPassManager::run(llvm::Function&) **85

9 * libGLProgrammability.dylib * * 0x92f28b5c llvm::JIT::runJITOnFunction(llvm::Function*) **60

10 *libGLProgrammability.dylib * * 0x92f288b2 llvm::JIT::getPointerToFunction(llvm::Function*) **210

11 *libGLProgrammability.dylib * * 0x92f287bb glvmGenerateModularFunctionPointer **59

12 *libGLProgrammability.dylib * * 0x9310fcf3 glvmBuildVPTransformFunction **8195

13 *libGLProgrammability.dylib * * 0x92eae89c glvm_deferred_build_modular(void*) **252

14 *libGLProgrammability.dylib * * 0x92eadada glvmDoWork **74

15 *libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

16 *libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 6:

0 * libSystem.B.dylib * * * * * * *0x9338c2e6 semaphore_timedwait_signal_trap **10

1 * libSystem.B.dylib * * * * * * *0x933be2af _pthread_cond_wait **1244

2 * libSystem.B.dylib * * * * * * *0x933bfb33 pthread_cond_timedwait_relative_np **47

3 * com.apple.CoreVideo * * * * * *0x90a258bc CVDisplayLink::waitUntil(unsigned long long) **390

4 * com.apple.CoreVideo * * * * * *0x90a261f4 CVDisplayLink::runIOThread() **778

5 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

6 * libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 7:

0 * libSystem.B.dylib * * * * * * *0x9339346e __semwait_signal **10

1 * libSystem.B.dylib * * * * * * *0x933bddcd pthread_cond_wait$UNIX2003 **73

2 * com.apple.vImage * * * * * * * 0x94cc34ef vImageQueue_DequeueJob **111

3 * com.apple.vImage * * * * * * * 0x94cc37bc vImageWorkerThreadFunc **124

4 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

5 * libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 8:

0 * libSystem.B.dylib * * * * * * *0x9339346e __semwait_signal **10

1 * libSystem.B.dylib * * * * * * *0x933bddcd pthread_cond_wait$UNIX2003 **73

2 * com.apple.QuartzCore * * * * * 0x91146a09 fe_fragment_thread **54

3 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

4 * libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 9:

0 * libSystem.B.dylib * * * * * * *0x9338c2e6 semaphore_timedwait_signal_trap **10

1 * libSystem.B.dylib * * * * * * *0x933be2af _pthread_cond_wait **1244

2 * libSystem.B.dylib * * * * * * *0x933bfb33 pthread_cond_timedwait_relative_np **47

3 * com.apple.Foundation * * * * * 0x928fbdbc -[NSCondition waitUntilDate:] **236

4 * com.apple.Foundation * * * * * 0x928fbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] **144

5 * com.apple.Foundation * * * * * 0x928fbb35 -[NSConditionLock lockWhenCondition:] **69

6 * com.apple.Keynote.sfarchiving *0x0040902a -[SFEBackgroundArchiver(Private) backgroundThread:] **746

7 * com.apple.Foundation * * * * * 0x928b5dfd -[NSThread main] **45

8 * com.apple.Foundation * * * * * 0x928b59a4 __NSThread__main__ **308

9 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

10 *libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 10:

0 * libSystem.B.dylib * * * * * * *0x9339346e __semwait_signal **10

1 * libSystem.B.dylib * * * * * * *0x933bddcd pthread_cond_wait$UNIX2003 **73

2 * com.apple.ColorSync * * * * * *0x9662b450 pthreadSemaphoreWait(t_pthreadSemaphore*) **42

3 * com.apple.ColorSync * * * * * *0x9663dd8e CMMConvTask(void*) **54

4 * libSystem.B.dylib * * * * * * *0x933bd155 _pthread_start **321

5 * libSystem.B.dylib * * * * * * *0x933bd012 thread_start **34

*

Thread 5 crashed with X86 Thread State (32-bit):

**eax: 0xb034e9c8 *ebx: 0x93478639 *ecx: 0x00000000 *edx: 0x00000000

**edi: 0x2c951620 *esi: 0x00002710 *ebp: 0xb034e9d8 *esp: 0xb034e9ac

** ss: 0x0000001f *efl: 0x00010202 *eip: 0x93467c7e * cs: 0x00000017

** ds: 0x0000001f * es: 0x0000001f * fs: 0x0000001f * gs: 0x00000037

**cr2: 0xffe17b9c

*

Binary Images: I left off the rest of the report which from here was just "code"...

Comments

  • Reply 1 of 2
    dr millmossdr millmoss Posts: 5,403member
    Not a clue what the crash report means, but here's a stab in the dark. Do you have a lot of images in these slides? If so, try File/Reduce File Size and see if that doesn't help.
  • Reply 2 of 2
    argeliusargelius Posts: 309member
    Quote:
    Originally Posted by Dr Millmoss View Post


    Not a clue what the crash report means, but here's a stab in the dark. Do you have a lot of images in these slides? If so, try File/Reduce File Size and see if that doesn't help.



    Thanks. I'm trying that now...
Sign In or Register to comment.