need help-can't delete documents in print queue

in General Discussion edited January 2014
I am new here so please be

I tried printing two microsoft documents and now I can't print anything , says printer is paused. I unpause it and it goes back to pause. the 2 documents in the printer queue say deleted on the far left but they won't come out of the queue. I uninstalled the hp photosmart C4700 software in reinstalled it and the same 2 documents are still in the printer queue... can anyone help me?

oh I have a macbook and the printer is connected usb to airport extreme... printer is HP photosmart C4700


  • Reply 1 of 1
    spotonspoton Posts: 645member
    You have the files saved obviously, so just reboot everything, even the printer, clear the queue and start over.
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